Job Description
:
1. Be the primary point of contact for customers and ensure smooth execution of the end-to-end shipment lifecycle, by working closely with the customer as well as internal stakeholders.
2. Understanding of external factors impacting Customer’s supply Chain & understand their sense of urgency, service needs, drivers and desires.
3. Ability to align with customer expectations upfront & to be able to respond with suggested solutions.
4. Be fully responsible for customer satisfaction across Maersk product offering.
5. Cross-sell & upsell Logistics and Services products to customers.
6. Responsible for vendor management and shipment order consolidation planning, without physical cargo execution.
7. Proactively track shipments and notify customers of relevant deviations from the transport plan including potential solutions or alternatives.
8. Willingness to go the extra mile towards the customers & with focus on providing solutions.
Job Requirements:
9. Knowledge of shipping, supply chain or logistics industry preferred
10. Excellent Stakeholder management-, interpersonal-, and communication-skills
11. Energetic, well-organized, and self-Initiated
12. Analytical and problem-solving skills
13. Good process understanding & digital proficiency
14. Strong Microsoft office skills
15. Ability to work under pressure keeping quality in focus
16. Strong cost conscious and optimization mindset
17. Fresh graduates are welcome to apply.
Preferred candidates will be required to undertake reference checks as well as pre-employment screening, including a National Police Check. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. Where applicable, background checks including Employment History and Education History (including Qualifications) may be required.
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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing <.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing <.