Revenue Collection and Recovery Team Leader
Position : Revenue Collection and Recovery Team Leader
Salary : Stream A, Level 6 salary from $97,353.61/ year + Super
Are you ready to step into a leadership role where you can shape strategies, mentor a dedicated team, and make a real impact? We’re looking for an experienced leader in revenue collection and recovery to guide and develop our team of collection and recovery officers, ensuring overdue accounts are minimised through effective strategies and streamlined processes. In this role you’ll:
* Coach and support your team to drive continuous improvement
* Set clear objectives and monitor performance to achieve key targets
* Develop innovative debt collection strategies to optimise recovery rates
Key Qualifications & Required Skills:
* Relevant qualification in Business, Finance, Accounting or related field
* Strong experience in revenue collection and recovery
Desired Knowledge, Skills, and Experience:
* Exceptional leadership and team management abilities
* Proficient in communication and customer interaction
* Expertise in continuous improvement and change management
* Strong problem-solving, decision-making, and analytical skills
* Customer service focus and conflict resolution skills
* Technical proficiency in data analysis and software usage
* Effective time management and task prioritisation
* Adaptability, learning agility, and strong interpersonal skills
* Commitment to ethical standards and professional conduct
* Ability to pass all background checks
Join us in a dynamic and supportive environment where your leadership will make a difference. If you're ready for your next challenge, we’d love to hear from you!
Why choose Logan City Council?
* Accrue Additional Leave - Use your annual leave for when you need a break and accrue additional Christmas Leave throughout the year.
* Work-Life Balance - Full-time hours worked over a 9-day (72.5hr) fortnight, equating to an extra 22 days off each year!
* Supportive Environment - We support a culture that promotes a healthy work/life balance.
* Health & Wellness - Access to our Logan Leisure Centres discounted membership and Fitness Passport Program for a healthier lifestyle. Look after your health with our Corporate BUPA discount.
* Salary Packaging options – Why not look into the right vehicle lease for your needs.
* Professional Growth – Take advantage of ongoing staff learning and training opportunities.
* Wellbeing – Benefit from our Employee Assistance Program for your wellbeing.
* Convenience – Enjoy free onsite parking every day.
* Engage – Enjoy the benefits of our active social club and engage with colleagues.
Interested?
Please press the “ Apply ” button and follow the prompts by closing date of 5pm AEST Monday 5th May 2025. For more information email the hiring manager Noela Barton - Revenue Program Coordinator via email at (emailprotected)
**Please ensure all documents are uploaded in PDF format**
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