Knauf began as an idea from two brothers and has grown into a global industry leader spanning 90 countries, multiple brands and with more than 41,500 employees worldwide.
Through our people and state-of-the-art plants, we produce high-performing solutions ranging from drywall systems, plasters and insulating materials all the way to external thermal insulation composite systems.
Whatever your challenge, we are there with you each step of the way to help you to constantly improve how you build.
Knauf is seeking a passionate, experienced, and reliable Account Manager to join our ambitious Residential Sales team.
This role reports to the Sales Manager and will be based in Fyshwick, ACT This role will focus on Customer Management within the Residential Housing Segment across the Canberra region, to ensure segment sales & profitability are met in line with targets and customer satisfaction levels are maintained.
Customer management will include both Residential Housing Builders and Key Residential Housing Contractors.
Role responsibilities: Ensure business transactions are conducted in a legal and professional manner with strong ethical, safety and compliance standards Undertake sales activities within the segment / region to achieve and exceed budgeted targets and take corrective action as required, whilst exceeding customer expectations Contribute to the development of the segment and customer strategy and plans, to protect current business and win new business whilst identifying opportunities for value added products and services through account plan management Develop strong multilevel relationships with targeted customers and segment decision makers whilst providing outstanding customer service to ensure a supplier of choice position Ensure an exceptional customer experience throughout the sales cycle as well as customer accounts are managed to an acceptable debtor level Maintain and report knowledge of market trends, competitor activities and competitor product development Ensure appropriate reporting and recording of sales activities via reports and CRM Candidate requirements Superior written and verbal communication, negotiation and influencing skills Ability to speak, present and lead discussions with customers along with providing product training to a customer group A minimum of 3 years external sales experience Must possess a current ACT Driver's Licence Self-motivated, driven, enthusiastic and resilient with the ability to operate autonomously SAP & CRM Salesforce experience and knowledge preferred Basic competency in Word, Excel and Power point Building industry knowledge and experience preferred but not essential Established industry contacts in the Residential Housing Segment preferred but not essential Why join Knauf?
Highly competitive remuneration package + company vehicle + phone & laptop Free Parking On-Site Yearly pay review Strong career progression opportunities for motivated individuals 14-week Parental Leave (Primary Carer) Great work-life balance Employee Assistance Programs Knauf values and is committed to creating a diverse working environment and is proud to be an equal opportunity employer.
As part of the recruitment process successful applicants will be required to complete pre-employment screening which may include a medical and police clearance.