Organisational Change Manager – ICT
We are seeking an Organisational Change Manager – ICT to partner with the Corporate Enterprise Solutions Leadership Team and SAP Replatforming Program Steering Committee.
Key Responsibilities:
* Adhere to defined service quality standards, health and safety policies and procedures relating to the work being undertaken to ensure high quality, safe services and workplaces.
* Mentor and participate in knowledge and skill sharing activities with other members of the team.
* Lead, plan, direct and manage, in cross-functional, matrixed relationships, the CESR portfolio of change, ensuring that change activities and initiatives are aligned.
* Lead the development of key strategic plans, ensuring all change activities and communications align with the change and product adoption strategy and processes.
* Provide authoritative strategic advice in organisational change and product adoption, ensuring alignment with and leverage of change management frameworks and methodology.
* Own the end-to-end Change Management work effort, which includes leveraging best practices and techniques in identifying, quantifying and tracking the change process.
* Drive innovation and collaboration to improve products, service delivery and value/benefits realisation, including aligning change with Agile, Lean and DevOps methodologies.
* Drive, design and develop metrics for the measurement of change effectiveness and business readiness to gain insight and take corrective action.
* Manage expectations of all stakeholders including influencing key business stakeholders and internal customers, negotiation on competing priorities and operating under time constraints and defined requirements to achieve goals.
About You:
* Proven success and high-level experience in ICT-enabled transformational change management and leadership including enabling of benefits realisation, stakeholder engagement, and communications and training within a large complex project environment.
* Demonstrated capability in change planning, analysis, interventions, resistance management, conceptualization and problem solving, and management of multiple deliverables within agreed priorities, timeframes, and accountabilities.
* Proven success in leading and implementing change management, communication and release plans in collaboration with sponsors, users and project teams in an agile delivery environment.
* Advanced communications skills with demonstrated ability to provide advice, consultation and collaboration with senior management and a diverse range of stakeholders on complex and strategic issues.
* Ability to establish and maintain stakeholder relationships and cross-team collaboration to support effective business change and transition, including the ability to influence key stakeholders in an environment of change.