Vertiv Perth, Western Australia, Australia
Field Service Technician, Thermal
Vertiv is seeking to add a highly skilled & enthusiastic Thermal Field Service Technician to our high performing ANZ team based in Perth!
You will be responsible for startup and commissioning of Vertiv Thermal equipment, field service repairs, maintenance, & technical support to customers both autonomously & in a team. Our Technicians are leaders in the field & have a reputation for providing a high level of customer service by completing service work in an efficient, professional & prompt manner.
Who we are:
Vertiv believes there’s a better way to meet this accelerating demand for data — one driven by passion & innovation. As industry experts & Architects of Continuity, we collaborate with our customers to envision & build future-ready infrastructures.
Why Join Vertiv?
* Meaningful & Fulfilling Work
* Fully Maintained Company Vehicle Provided
* Inspiring & Caring Leaders in the industry
* Insurance & Leave Benefits
* Base + Super + Bonus + Car + Tools
Job Responsibilities
* Carry out commissioning, servicing & fault diagnosis of thermal products & associated equipment
* Install and maintain critical thermal equipment performing in-house and on-site repairs
* Carry out site inspections, commissioning & testing of critical power systems by creating documentation & submission reports
* Provide technical assistance & training to staff, Service Contractors & customers where required
* Provide support for emergency repairs & rostered standby 24/7 (1 week on – 6 weeks off)
* Perform Start Up & Site Acceptance testing on units & prepare detailed reports on tests carried out
* Attend customer service calls & ensure on time submission of reports
* Provide written & verbal service reports to customers
* Participate in after-hours call-out work please note: some short duration country work is involved
Requirements:
* Restricted Electrical License
* Driver's License is required (may involve visit to remote sites)
* Technical knowledge - data centers, telecom, commercial & industrial or similar industries (highly regarded)
* Proven track record within the Air – Conditioning or other precision cooling industry as a service technician
* Thermal controls & Networking knowledge
* Proficiency in Microsoft Office
* Excellent communication, inter-personal and problem-solving skills
* Ability to work collaboratively in a team environment
* Ability to multitask and priorities workloads
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service and Engineering
Industries
Appliances, Electrical, and Electronics Manufacturing
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