About the Role
The Administration Officer is responsible for providing efficient clerical support in all areas of the Patient Services Department.
This position is rostered on a 7-day per week, 24-hour roster in various roles including Emergency Reception, Information Desk, Urgent Admissions, Elective Bookings and Switchboard.
* Reception of patients, visitors and staff
* Perform Switchboard duties, following all guidelines and internal procedures
* Answer phone calls in a timely manner with courtesy and consideration for the caller
* Manage ED Registrations, Admissions, Discharges and Transfers according to hospital requirements
* Retrieve medical records, file in accordance with local procedures and maintain medical record tracking
About You
We are seeking an experienced administration officer who has demonstrated skills in reception duties, computer proficiency in a healthcare environment and basic knowledge of medical terminology.
You will require excellent communication, customer service and people skills to manage sensitive and confidential situations with discretion in a hospital setting.
We value flexibility and adaptability, as this role involves working shift work, short-notice work requirements and a 24 x 7 roster.
Why Work with Us?
Calmery Mater Newcastle is an affiliated health organisation providing services to both public and private patients from the Hunter New England area.
We offer a range of benefits including Fitness Passport, gender-neutral parental leave, annual leave loading and superannuation contributions.
Benefits
* Fitness Passport
* Gender Neutral Parental Leave
* Annual Leave Loading at 17.5%
* Superannuation contributions at 11.5%
* ADO's each month (for full-time employees)
* Novated leasing available for eligible employees
* 4 weeks annual leave (pro-rata for part-time employees)
* Employee Assistance Program (EAP) for staff and family members
* Generous Salary packaging options that reduce your taxable income and increase your take-home pay
Location
Newcastle is a thriving city surrounded by magnificent natural scenery, offering a great quality of life and employment opportunities.