LogicIT is looking for a Senior IT technician to join the team.
Job Description:
As a Senior IT Technician at LogicIT, you will play a pivotal role in providing exceptional IT support and solutions to our diverse clientele.
Key Responsibilities:
Technical Support: Provide high-level technical support to clients, including troubleshooting hardware and software issues, network configuration, and system maintenance.
Server Management: Administer and maintain both virtual and physical servers hosted in our data center and client on-prem servers, ensuring optimal performance, security, and reliability.
Network Management: Oversee network infrastructure, including routers, switches, and firewalls.
Implement network solutions to enhance efficiency and security.
Client Relationship: Build and maintain strong client relationships through excellent communication and problem resolution, ensuring client satisfaction.
Managed Service Agreements: Manage and monitor client systems under service agreements, proactively identifying and resolving issues to prevent downtime.
Documentation: Maintain accurate records of technical documentation, including system configurations, client interactions, and service agreements.
Qualifications:
Proven experience as a senior IT technician or similar role.
Strong knowledge of Windows and Linux based operating systems.
Proficiency in server administration and network management.
Excellent problem-solving skills and attention to detail.
Outstanding communication and interpersonal abilities.
Valid driver's license and reliable transportation.
What We Offer:
Negotiated salary commensurate with experience.
Opportunities for professional growth and development.
Collaborative and supportive work environment.
Access to cutting-edge technology and network resources.
How to Apply:
If you are a dedicated IT professional with a passion for solving complex technical challenges and delivering exceptional client service, we want to hear from you.
Join LogicIT and be part of a team that values expertise, innovation, and client satisfaction.
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