Compulsory checks:Due to the nature of the role, there are a number of compulsory checks that must be carried out.A criminal record check - basic disclosure (DBS) carried out by the Disclosure and Barring Service.5-year background check to include gaps of 28 days or more with all gaps in employment analysed and accounted for.Driving licence check.Main Purpose of Job:Regency Freight Services is seeking an experienced Export Operative to join our team and help ensure the smooth operation of the department. The working hours are from 8:30 AM to 5:30 PM, Monday to Friday, with opportunities for out-of-hours work and overtime available.Main responsibilities:The role of Export Operative will involve, but is not limited to, the following responsibilities:Ensure all export shipments are collected by the correct vehicle; the documentation is in order, and they are exported to the client's satisfaction.Ensure custom entries are completed correctly using the correct CPC code and the entry is scanned to the NES Folder.Complete quotations for new and existing clients.Send flight details to the client by Email or Fax and ensure the foreign agent is pre-alerted with full details.Ascertain the urgency of the shipment and decide the routing of the shipment accordingly.Liaise with foreign agents when required.POD the foreign agent on urgent shipments to ensure delivery has been achieved.Ensure the NES file is fully completed and check post flight shipment details, details to client.Ensure the file is up to-date and ready for charging out.Liaise with the accounts team regarding client credit agreements.Essential:Recent experience of working as an Export Operative/Clerk.Experience of Boxtop and/or eCustoms.Skills:The ability to prioritise and organise own workload to tight deadlines.Strong communication skills: The ability to communicate effectively with the clients and colleagues.Be a team player in the Imports team as well as working with team members across departments.Knowledge:Experience of Exports.Intermediate Microsoft Office: – Outlook, Excel, Word, Teams.Data management, keep accurate records for the department.Mindset:Growth Mindset. We are looking for someone that wants to learn and progress with the company.Proactive. Anticipates needs and changes and is always looking for ways to improve.Compliance. Follow company policies and processes.Desirable:Minimum of 2 years of experience.Hold a full UK driving licence.
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