Experience the epitome of sophistication and contemporary luxury as a Guest Service Officer at Park Hyatt Sydney.
We are seeking a professional to join our dynamic Front Office team, providing an inclusive working environment that extends beyond the realms of Front Office.
About the Role
In this varied and dynamic role, you will be responsible for ensuring guests receive the best possible service during arrival and departure.
* Personally verify guest satisfaction and provide exceptional customer service.
* Manage cashiering functions, verifying arrival and departure details, arranging luggage handling and transportation, and other services requested by guests.
* Greet and escort guests, assist with safely valet parking guest vehicles, delivering luggage, registering guests, and escorting them to their rooms.
Requirements
* Good computer skills, particularly in MS Office.
* Ability to work under pressure.
* Diploma or certificate in Hospitality or Tourism Management is desirable.
* Knowledge of Opera is desirable.
* Preferable prerequisite knowledge of the Travel/Hotel industry.
What We Offer
* Complimentary shift meals and discounts for the Spa and all Food and Beverage outlets.
* Access to complimentary and discounted Hyatt accommodation worldwide.
* Internationally recognised learning and development programs and opportunities.
* Employee assistance program and paid family leave benefits.
* A diverse and inclusive team passionate about their work.