Job Summary
We are seeking a Retail Expert to join our team. As the driving force behind our day-to-day operations, you will be responsible for ensuring our customers receive exceptional service and support.
Key Responsibilities
* Deliver outstanding customer service experience.
* Provide expert knowledge on Optus products and services.
* Upsell and cross-sell relevant plans to customers.
* Analyze customer feedback to improve operational efficiency.
Requirements
To succeed in this role, you will need:
* A strong passion for delivering exceptional customer experiences.
* In-depth knowledge of Optus products and services.
* Excellent communication and interpersonal skills.
* Able to work in a fast-paced environment.
Benefits
We offer:
* A competitive monthly salary package.
* 80% monthly Bcredit benefits.
* 25% discount on all Optus plans.