Remuneration : Employment Type: Permanent Full Time Position Classification: Administration Officer Level 2
Hours Per Week : 38
Requisition ID : REQ468452 Closing Date: Sunday 25th February 2024
Administration Officer - Outpatient Department
The Maitland Hospital
In the event there are no suitable Aboriginal applicants then applications from non-Aboriginal applicants will be considered.
The Maitland Hospital is a one of four rural referral hospitals in the Hunter New England Health region. The hospital covers comprehensive services including medical, rehabilitation, surgical, mental health, dental, renal, maternity and child services, a Level 4 ICU and a 24-hour emergency department across the 168 bed facility.
About the job:
1. This role is based at Maitland Hospital within the Outpatient Department.
2. In this role you will work within a large Administration Team with opportunity to relieve in higher-grade roles to further develop your career. The Outpatient Administration Team is working towards establishing best practice processes to support all services within the department.
3. The role is focussed on customer service either face-to-face or via telephone. There are a variety of functions including working in the call centre, checking patients into appointments, booking appointments and some referral management. There is a clear expectation around staff understanding billing and revenue processes.
4. The successful applicant will receive technical and on-the-job training.
Benefits:
5. Superannuation contributions 11%.
6. Up to 12 allocated days off each year (for full-time employees).
7. Four (4) weeks annual leave for temporary and permanent employees (pro-rata if part time) and Six (6) weeks annual leave for eligible full-time nurses.
8. Employee Assistance Program (EAP) for staff and family members
9. Opportunity to work and collaborate with a range of non-clinical and clinical professionals.
10. Working for a highly regarded public health facility, where supporting the local community is at the forefront of our business strategy.
11. Career Development opportunity.
Requirements:
Our successful candidate will possess the following:
12. Demonstrated high level customer service is an essential in this role as it is the face of the service.
13. As the department is busy and used by multiple services, attention to detail is required.
14. Working knowledge of computer based systems is required, higher level skills can be learned on the job.
Additional information:
15. An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.
16. We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
Information for Applicants:
All NSW Health workers are required to have completed a primary course of a COVID-19 vaccine which has been approved or recognised by the Therapeutics Goods Administration (TGA). New applicants must have completed the vaccination course prior to commencement with NSW Health or provide an approved medical contraindication certificate (AIR Immunisation History Statement) certifying the worker cannot have any approved COVID-19 vaccines available in NSW.
Acceptable proof of COVID-19 vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement (IHS), or AIR COVID-19 Digital Certificate, or AIR COVID-19 and Influenza IHS. Booster doses are highly recommended for all health care workers who have completed the primary course of COVID-19 vaccinations.
‘#Aboriginal Employment’