National Franchise and Operations Manager
With a proud history dating back almost 140 years, the Bosch Group now employs well over 400,000 people across 150 countries worldwide and has been carbon neutral since 2020. As a leading global supplier of technology and services, Bosch invests in billions of EURO on research and development. Bosch is working on tomorrow’s key technologies today.
Bosch creates technology that is “Invented for life.” To this day, Bosch remains privately owned, with 94% held by a charitable trust. Bosch is a rather remarkable company.
The Mobility Aftermarket division (MA) of Robert Bosch provides one of the most complete product portfolios globally. Our range includes Wipers, Batteries, Spark Plugs, Starter Motors, and Alternators as well as Braking, Fuel Injection, Ignition and Diesel products. The Automotive Aftermarket division also encompasses the Bosch Service Centre network, which offers a complete range of diagnostic and repair services along with a wide range of spare parts.
Please note: You need to be an Australian citizen, or hold Australian work rights, to apply for this role.
Job Description
We are currently offering an exciting opportunity for a highly motivated, experienced, and enthusiastic individual to join us as a National Franchise and Operations Manager who has the desire, drive, and ambition to progress to the next level within the department down the track.
The ideal candidate sees themselves as sufficiently experienced to undertake this role and maximise its potential, but with an eye to their own further progression/future within the company. This is a permanent full-time role ideally based at our head office in Clayton, Melbourne.
Position responsibilities will include:
* Analyse the market and existing network for potential development of a Bosch Car Service (BCS) network
* Define value proposition and commercial conditions of networks based on market conditions
* Monitor and ensure high quality level of BCS networks according to central standards
* Develop consulting concept for BCS based on KPIs, data analysis and benchmarks
* Establish and improve workshop consulting and consultant training processes
* Manage franchisee evaluation, selection and certification and supervise franchisee performance
* Support Business Development of the Network by bringing them new business opportunities
* Marketing and Communication campaign planning
Qualifications
We are looking for a conscientious professional with the ability to work autonomously, grow the business and establish effective professional relationships with all stakeholders internally and externally.
The successful candidate will be able to demonstrate the following:
* Hold a relevant tertiary qualification
* Significant experience in leading a team, proven training skills and the ability to motivate and inspire others
* Ability to derive and explore the potential for Bosch Car Service concept, sell and grow business while building strong relationships with customers.
* Deep understanding of local workshop landscape and franchise business is essential
* A systematic, analytical, and constructive approach to problem-solving
* Experienced in analysing financial reports and determining actions to improve results
* Strong stakeholder engagement, management, and presentation skills
* Excellent communication and interpersonal skills
* Possess a high level of emotional intelligence and is a great listener
* Ability to develop, deliver and display brand integrity
* Results orientated is essential
* Proficient in Microsoft Outlook, Excel, and Word
* Hold a current and valid driver’s license
Additional Information
At Bosch Oceania, we offer a dynamic and inclusive environment, where you’ll play a key role in managing vital operations. We’re committed to professional development and encourage innovation, safety, and environmental responsibility.
If you are ready to take the next step in your career and lead a diverse range of facility and infrastructure projects, we’d love to hear from you!
We recognise that our employees are our greatest asset. Through the diversity of our business and commitment to personal and career development, we can provide you with new and exciting opportunities so you can achieve your full potential!
We offer our employees:
* The ability to work flexibly
* Training and development programs to help you reach your full potential
* 14 weeks paid (or 28 weeks at half-pay) Parental Leave for primary carer (in addition to government paid parental leave)
* Superannuation on unpaid Parental Leave
* The option to purchase additional annual leave
* A wide range of Health and Well-being programs
* Support and counselling services with work or personal matters through our Employee Assistance Program
* Up to 50 weeks Income Protection for permanent employees
* Diverse and exciting career opportunities, both local and international
* Discounts on Bosch products and as well as products from affiliated brands
Your application
We are committed to building a sustainable, inclusive, and diverse workforce in all its forms. We value diversity in our organisation and in our recruitment activities and believe that every voice adds value. We actively pursue a recruiting strategy that works towards eliminating unconscious bias. To apply, please submit your cover letter and resume through the online application link.
Please note: You need to be an Australian citizen, or hold Australian work rights, to apply for this role.
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