As Store Manager you will lead your team to success through delivering exceptional customer experiences and driving a high performance culture.This role involves managing daily operations, leading a team, driving sales, and cultivating strong relationships with both retail customers and B2B accounts.Key Responsibilities:Leadership: Inspire, guide, and manage a team of retail staff to deliver outstanding service and achieve store goals.Customer Account Management: Drive sales growth by developing strategies for both retail and commercial accounts, nurturing relationships with key business clients.Operational Oversight: Ensure smooth day-to-day operations, including stock management, cash handling, and compliance with company policies.Customer Service: Deliver exceptional customer service, addressing and resolving issues promptly to maintain high satisfaction levels.Staff Development: Recruit, train, and mentor staff, fostering a collaborative and productive work environment.Visual Merchandising: Maintain high standards of store presentation, ensuring that product displays are appealing and well-organized.Administrative Duties: Handle administrative tasks such as scheduling, reporting, and inventory management, ensuring accuracy and efficiency.Qualifications:Extensive experience in retail management, exposure to B2B preferred but not essential.Strong leadership skills with the ability to motivate and manage a team effectively.Excellent communication and interpersonal skills, with the ability to build and maintain customer relationships.Proficiency in retail software and point-of-sale systems.Benefits:Competitive salary.Opportunities for professional growth and career advancement.A supportive and dynamic work environment.Employee discounts on our extensive range of workwear products.Job Reference:209853To apply online, please click on the apply button.Alternatively for a confidential discussion please contact Kathryn Hay on ****** quoting the reference number above.Note: Not all our current vacancies are listed on job boards.
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