About the Role: With a legacy dating back to 1837, Tiffany & Co. has defined style and celebrated love stories worldwide. Our commitment to quality has made us trailblazers in luxury retail.
Tiffany's customer service is paramount; you will deliver exceptional experiences using strategic selling, product expertise, and proactive follow-up.
Your drive and ability to achieve sales targets will be essential. You will also support the team with effective sales coaching to maximize overall sales effectiveness.
You will assist with store opening and closing duties, ensuring the efficient running of the sales floor.
In this exciting role as Senior Client Advisor in our Sydney Market, we are seeking strong, passionate individuals who embody the highest luxury standards.
Responsibilities:
* Execute individual Annual Net Sales plan by cultivating strong customer relationships, delivering the Tiffany Touch, and maintaining high customer service standards.
* Assist customers with merchandise selections using consultative and strategic selling skills.
* Cultivate customers with personalized interactions and learn practices to achieve a high client repeat rate.
* Manage customer issues and become an active member of the store team to support initiatives and efforts.
* Maintain the health, safety, and welfare of yourself and others at work.
Experience: A minimum of two years' retail experience, preferably in the jewelry industry. Previous expert selling experience, problem-solving ability, strong customer service ethics, and excellent communication skills are essential.
Benefits:
* A generous salary and employee benefits.
* A high-performing, caring, fun, and dynamic team environment.
* A culture focused on collaboration, innovation, wellbeing, and growth.
* Endless career opportunities within LVMH.
* Never-ending training and up-skilling opportunities.
* Great mentoring from experienced management.
* Global networking and cross-collaboration opportunities.
About Tiffany & Co.: As one of the world's most recognizable luxury jewelry brands, Tiffany & Co. is synonymous with elegance, innovative design, fine craftsmanship, and creative excellence. For 185 years, we have created exquisite designs and romantic ideals, making Tiffany's rich heritage the foundation for our employees' daily work. We hold ourselves and our coworkers to high standards, continually educating ourselves about new merchandise collections, cultures, and the evolving luxury market.