Hutcheon and Pearce TECSight Technical Support Specialist Wagga Wagga (Shared Resource Office) Are you an Ag Mechanic looking to get off the tools but still want to be involved in machine diagnostics? Have you got a passion for the fastest growing sector in the agricultural industry? Do you want a new challenge to build your skillset? Whether it's your 1st year in the industry or your 40th we want to hear from you What is TECSight? Link: https://www.youtube.com/watch?v0XU7s74rOKc Hutcheon and Pearce’s TECSight team is a remote support center based in Wagga that deals in all things John Deere. We provide over-the-phone, on-farm and Precision Ag support to help our customer seamlessly connect their machine. Using John Deere technology, we provide the data insights to improve their farm’s productivity and profitability. An average day includes; setting up display’s, receivers, rate controllers and other AMS products; talking to both our customers and branch mechanics through machine diagnostics; helping our customers get the most out of the digital tools available, including Operations Center and Property Center. Position Overview As a TECSight Technical Support Specialist you will provide consulting services and expertise to customers and all dealership departments for the mechanical support of precision farming products, remote service diagnostics, the John Deere Connected Support strategy and other aligned technology and applications. ️ Responsibilities (include but are not limited to): Provide basic precision ag support both internally to your branches and externally to our customers Provide basic machine diagnostic support Proactively monitors and actions customer machines, uptime alerts and connectivity items Participates in John Deere training to maintain current product knowledge ️ About You Experience as a qualified technician or an agricultural-related role Ability to understand repairs and maintenance with the ability to follow Technical Manual Procedures Proficient oral and written communication skills with solid analytical skills Ability to operate with a solutions approach and identify existing/emerging customer needs ️ Why Join Us: Certified ‘Great Place to Work’ 24/25 Industry Competitive Remuneration Staff discounts on John Deere parts, products, toys, and merchandise Receive staff gifts for Christmas & at our annual All Employee Meeting Make-up pay on top of government-funded paid parental leave for eligible employees, offering additional support during this important life event A commitment to a healthy work-life balance Annual uniform and PPE allowance Receive support to achieve your personal goals through our St George Bank Corporate Partnership Program; receive free financial education (buying a home, budgeting, retirement), discounted interest rates, and ‘Book a Banker’ workplace appointments. Access to Toyota Fleet Vehicle discounts Enjoy exclusive discounts and cashback offers through our ‘Swag Store' App (retail, health, entertainment and wellbeing) Progress with ease via John Deere University Pathways, a dedicated Learning and Development Coordinator and Bi-Annual Performance Reviews Coaching, counselling and well-being support services through our EAP Provider; Assure About Hutcheon and Pearce Hutcheon & Pearce, the largest Australian family-owned John Deere dealership, with a rich history, spanning over 70 years across NSW. We proudly operate out of 20 locations and are committed to providing quality service in the agricultural / lifestyle industry. As a leading provider of John Deere equipment, we’re committed to providing top-notch equipment, exceptional after-sales support, and outstanding service to our customers. Our team embodies four core values — Community, Innovation, Integrity, and Teamwork. These values drive our commitment to excellence, lasting relationships, strategic growth, ethical conduct, and shared success. Hutcheon & Pearce has always been a proud family business. To us, our team is family. Want more information? Contact recruitmenthutcheonandpearce.com.au or call Tyler on 0428 668 748. Resumes considered upon submission. Apply today to experience the H&P difference Submit a Resume and Cover Letter detailing your relevant knowledge, skills, and experience. As part of the recruitment process, pre-employment checks will be conducted in line with the requirements of the position. At Hutcheon and Pearce, we are committed to fostering an inclusive workplace that values diversity. We encourage applications from individuals of all backgrounds, experiences, and abilities. Join us in building a team that reflects the diverse community we serve.