Pullman Palm Cove, 5 Triton Street, Palm Cove, Queensland, Australia Req #4515
Tuesday, 18 March 2025
Are you ready to take your career to paradise? Join the team at Pullman Palm Cove Sea Temple Resort & Spa, a luxurious haven located on the pristine southern end of Palm Cove beach, just 25 minutes north of Cairns.
Our resort offers a range of elegant accommodations, from studios to spacious one to three-bedroom apartments. You'll have the chance to work in a stunning environment, catering to guests who enjoy sophisticated dining at our award-winning Temple of Tastes restaurant or unwind at the Lagoon Bar with refreshing cocktails and light snacks.
With versatile meeting rooms accommodating up to 80 guests, our resort is the perfect setting for leisure stays, dream weddings, and high-profile corporate events. When you're off the clock, immerse yourself in the natural wonders of the region, including the iconic Great Barrier Reef and the lush Daintree Rainforest.
Purpose
As Assistant Manager, you will take the lead in orchestrating the Front Office Team, creating unforgettable guest experiences while maintaining a high level of team energy. Each day in this position promises opportunities where you connect with various departments, coordinate team engagement, oversee staff, expertly manage guest feedback, and swiftly resolve any challenges that arise.
Primary Responsibilities
* Take the helm and guide the hotel's day-to-day operations with expertise
* Lead the Front Office Team like a mentor, nurturing their growth and skill-building in a supportive atmosphere
* Collaborate with guests, extending a helping hand to find solutions for any challenges that may arise
* Contribute to roster planning and preparation
* Embrace authenticity and let your unique self-shine in every shift
Skills and Experience
* Demonstrated expertise in Hotel Front Office Operations, marked by a vibrant track record of assuming leadership roles as a Team Leader or Supervisor
* Proficiency in using reservation and property management systems is a plus
* Ability to multitask and thrive under pressure, fuelled by epic organisational and time management skills
* Masterful in the art of both the written and spoken communication
* Capable of embracing a flexible rotating schedule, including nights, weekends, and public holidays
Benefits
* ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
* Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
* Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
* Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
* Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
* Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Join us at Pullman Palm Cove Sea Temple Resort & Spa and elevate your career while living in one of Australia's most breathtaking locations.
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