Senior Business Analyst / Product Owner Join a leading Bank and assist in shaping the future of Australian business banking As an experienced Business Analyst, you will be applying your expertise in Business banking to drive transformation to the business banking experience. Through workshops and collaboration, you’ll define innovative business and technical solutions that align with the market, and client needs, while delivering measurable benefits. Your expertise will support seamless workflows, efficient processes, and exceptional customer experiences. What You’ll Do: Facilitate Workshops : Lead stakeholder sessions to understand and refine client and business requirements. Define and Refine : Collaborate with scrum teams to break down features into clear, actionable user stories. Drive Process Innovation : Design and document efficient business processes using LEAN principles and Human-Centered Design. Deliver Impactful Solutions : Map user journeys, identify pain points, and craft solutions that elevate the client experience. What You’ll Bring: Financial Services Expertise : Deep understanding of business banking, and provide expertise on lending, deposits, payments, merchant acquisitions, etc. Client-Focused Mindset : Proven experience in delivering exceptional digital experiences for clients. Technical Proficiency and Analytical excellence : Expertise in MS Office, Confluence, Jira, SQL, and XML analysis. Process Design Mastery : Expertise in LEAN process design and Human-Centered Design principles. Analytical Strength : Exceptional documentation, analytical, and problem-solving skills, with the ability to engage with diverse stakeholders. Agile Collaboration : Experience working with cross-geographical teams and multiple SDLC methodologies (e.g., Agile, Scrum). Exceptional Communication : Clear and concise verbal and written communication to engage stakeholders at all levels.