Why Optus?
We are a business fuelled by optimism, unwavering customer focus and a team of amazing people.
And that’s where we come in…. “the amazing people” part!
We don’t sit back and wait for the future to happen, we are out there crafting our own path through new technology, innovation, and investment. We are truly a challenger brand, with challenger spirit.
This role of Data Product Manager operates within Optus’ Data Strategy and Transformation Tribe, focusing on driving data innovation in a fast-paced agile environment. The Tribe strives to build next-generation data management capabilities, establishing an enterprise-wide data transformation strategy that addresses both governance and execution, ensuring that data products meet business needs while managing enterprise data risks. The Data Product Manager plays a pivotal role in shaping and implementing scalable data management patterns, working closely with senior leadership to deliver data products that strengthen customer relationships and align with Optus' brand goals.
As the Data Product Manager – Data Quality, the role involves designing and coordinating processes to build a best-in-class capability in data management for Optus, incorporating industry research, technical expertise, and process optimization across Optus' brands and segments. The Product Manager will develop artefacts to supervise trends in regulatory, technical, and social landscapes, supporting senior leadership in making strategic decisions and optimizing delivery standards. This role is key in crafting a data management roadmap that prioritises regulatory compliance, customer experience, technology, risk, and efficiency, positioning Optus as a leader in data management.
Your day to day will consist of...
* Drive strategic, customer-focused decision-making within technical constraints, using a growth mindset and strong communication, influencing, and business partnering skills.
* Develop and embed scalable data management practices, implementing effective data controls and risk management strategies.
* Translate large-scale transformation requirements into actionable steps, supporting rapid execution of multiple initiatives.
* Identify and refine Optus’ processes to improve data risk management and operational efficiency.
* Support case development and prioritisation of high-impact data management initiatives.
* Collaborate with data teams and senior stakeholders to ensure alignment and realization of data transformation benefits across the organization.
What makes you perfect for the role?
* Relevant formal qualifications in Data, Engineering, Science, or IT with proven experience in data management, IT, or digital fields, particularly in Agile environments, and hands-on expertise in partner management, policy application, and regulatory compliance.
* Strong experience in agile product delivery, with a customer-centric approach and a passion for improving customer experience.
* Skilled in data analysis, IT solution validation, and developing alternative solutions to meet data governance requirements.
* Highly organised with strong analytical, communication, and time management skills, able to manage scope, address issues, and mitigate risks effectively.
* A leader who takes initiative and can adapt to changing circumstances, with a collaborative approach and a strong dedication to ongoing improvement in fast-paced environments.
Optus is a place where we let you do you. We offer a range of benefits including:
* 3 days in the office, 2 days remote – with flexible hours to suit!
* Inclusive paid parental leave, up to 14 weeks for the primary care giver
* All Optus employees have access to resources, webinars and support via the ‘Parents at Work portal’
* Own your own growth by accessing an extensive online and facilitator led learning catalogue – even earn a MBA micro-credential via OptusU (University)
* Connect at work through one of our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans and Yarn Network
* Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office
* Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon!
Curious about our culture? Go behind the scenes with our people by searching #OptusLife on LinkedIn!
At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au along with your preferred method of contact and we will be in touch.
For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.
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