Management - Area/Multi-site (Retail & Consumer Products)
Are you an experienced retail leader with a passion for driving success and inspiring teams? Join our company as the State Retail Manager for South Australia, where you’ll be a pivotal force in shaping our retail operations, fostering talent, and delivering exceptional customer experiences across multiple locations.
About Karl Chehade Dry Cleaning:
Karl Chehade Dry Cleaning is Australia’s largest and premier environmentally friendly dry cleaner, with humble beginnings dating back to 1957. Known for quality and consistency, we leverage modern, centralised facilities and advanced eco-friendly techniques to deliver exceptional results. With a dedication to customer satisfaction, our comprehensive range of cleaning services come with a unique "It’s Right, It’s Ready or it’s FREE!" guarantee. We’re passionate about community impact, partnering with prominent organizations like the St. Vincent de Paul Society, Make-A-Wish Foundation, and ChildFund Australia, embodying our commitment to both customer excellence and social responsibility.
About the Role:
As the State Retail Manager, you’ll develop and execute recruitment strategies, build and mentor a high-performing team, and ensure each of our 13 stores meets our quality and customer service standards. You’ll work closely with our National Operations Manager to identify growth opportunities, optimize revenue, and maintain an engaged, cohesive retail workforce. You’ll also play a key role in loss prevention, in-store marketing, and future expansion.
Key Responsibilities:
1. Ensure the presentation and smooth running of 13 stores
2. Develop recruitment strategies, assess talent, and recommend hires
3. Train, coach, and support retail staff to achieve their best
4. Monitor and report on performance and revenue, tackling issues proactively
5. Ensure excellent customer service and maintain high store standards
6. Roll out and oversee marketing, product, and brand initiatives
What We’re Looking For:
1. Proven experience managing multi-location retail operations
2. Strong leadership skills, with a hands-on, results-oriented approach
3. Excellent communication abilities with all levels, from staff to customers
4. Analytical mindset to evaluate data, improve processes, and drive growth
If you’re motivated, customer-focused, and ready to take on a dynamic role with a focus on growth and team development, we’d love to hear from you!
Apply Today to join a company that values your initiative, insight, and drive for excellence. Email your resume and cover letter to Tara at tclark@kcdrycleaning.com.au.
#J-18808-Ljbffr