Job Summary
This is a dynamic and high-impact role where you will deliver an exceptional customer experience by meeting customers' end-to-end banking needs.
Key Responsibilities:
* Deliver win-win solutions for our bank and customers, developing expert understanding of current and future goals to design solutions that meet their needs.
* Educate and support customers with digital literacy and online banking needs as we innovate our offerings.
* Guide customers through personalised lending solutions, exploring tailored personal loans and credit card options to help them achieve their goals.
* Embracing lifelong learning, bring your brilliant mind and we'll help you take your career to the next level with on-the-job training and other learning opportunities.
* Build connections by supporting customers, giving back, and making communities a better place while having some fun along the way.
About Us
We are Bendigo Bank, united in our belief that in banking, better can be bigger. Our Community Banking Model operates on a shared revenue model based on 'profit-with-purpose', ensuring profits are reinvested into local communities.
Why Work with Us?
* Want big impact that matters? Here, you'll know your work directly benefits customers and communities we serve.
* Want to be more than just a number? Join a team that truly values you – and that gets more diverse every day.
* Want career opportunity and flexibility? You can achieve so much here, with flexible policies and a team that believes in you.
You'll also get access to a great range of benefits, including health and wellbeing support, discounted gym memberships, private health insurance options, Employee Assistance Program (EAP), and corporate university 'BEN U'. We're committed to responding to all candidates, regardless of application outcome.