WHITEPAGE CONSULTANCY PTY LTD – Tamworth NSW
Job Type: Permanent position | Full time position
Job Description
About Tamworth Lodge Motel: Nestled in the heart of Tamworth, Tamworth Lodge Motel offers weary travelers a haven of simple comforts and warm hospitality. Guests at our motel are greeted with a friendly smile and treated to well-appointed accommodations, ensuring a stay that combines the coziness of home with the convenience of professional hospitality. With a focus on cleanliness and comfort, our motel is the perfect stop for anyone visiting the region, whether for leisure or business.
Position: Motel Manager Job Description: We are seeking a dedicated Motel Manager to lead our team, ensuring the smooth operation of all aspects of the motel. The successful candidate will manage a range of services and activities, from reservations and housekeeping to dining and event coordination, providing guests with an exceptional experience during their stay.
Key Responsibilities:
* Manage daily operations across reservations, reception, room service, and housekeeping to ensure guest satisfaction.
* Supervise security protocols along with the maintenance of the property and gardens to uphold a welcoming and safe environment.
* Coordinate the motel's dining services, bars, and event planning, including functions and conferences, ensuring a high standard of service and compliance with all regulatory requirements.
* Monitor adherence to legal requirements to ensure the motel operates within the stipulated frameworks.
* Regularly evaluate guest feedback to continually improve the quality of service and guest experience.
* Oversee financial activities, including accounting and procurement, ensuring cost-effective management of resources.
* Enforce occupational health and safety standards across all areas of operation to protect both guests and staff.
* Provide guests with information about local attractions, arrange tours, and manage transportation needs to enhance guest experiences.
Additional Responsibilities:
* Develop and implement marketing strategies to promote the motel's services and special offers.
* Train and mentor staff to ensure a consistently high standard of customer service and operational efficiency.
Location: Tamworth, NSW
Hours of Work: This is a full-time role requiring 38 hours of work per week.
Salary: The salary range for this position is $70,000 to $80,000 plus superannuation annually, commensurate with experience and qualifications.
Required Qualifications:
* Applicants should possess an AQF Associate Degree, Advanced Diploma, or Diploma in a relevant field.
* A minimum of 2 years of experience in a management role within the hospitality industry is required.
Personal Attributes:
* Exceptional leadership and interpersonal skills.
* Strong organizational and multitasking abilities.
* Excellent communication and customer service skills.
* A proactive approach to problem-solving and decision-making.
* An enthusiastic and welcoming demeanor.
If you are looking for an opportunity to lead a team in a dynamic and guest-oriented environment, and you meet the above criteria, we would love to hear from you. Join us at Tamworth Lodge Motel and become a part of creating memorable experiences for our guests.
To Apply: Please submit your resume and a cover letter outlining your suitability for the role. Tamworth Lodge Motel is an equal opportunity employer and we encourage applications from all qualified candidates.
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