Company: Mercer
Description:
Mercer is seeking candidates for the following position based in the Melbourne office:
Assistant Product ManagerWhat can you expect? This is a hybrid role that has a requirement of working at least three days a week in the office.
As an Assistant Product Manager in the Mercer Career Products team - you will be responsible for managing a portfolio of clients within the Industry Networks team.
Ensuring our remuneration and benefit benchmarking products are meeting client needs and providing insights into their industry that adds value to their business and strengthens our client relationships.
What is in it for you? Full time opportunity at 35 hours per weekProfessional offices at 727 Collins Street, DocklandsSalary on offer $80,000 to $85,000 plus SuperannuationApplications open: 26 March 2025Applications close: 23 April 2025At Mercer, we recognise that our most important asset is our people.
We offer benefits and programs that support career development.
We also recognise the value of healthy, happy colleagues and promote a culture of care and wellbeing, offering benefits such as flexible working and much more!
We will count on you to: Manage and grow a portfolio of clients within a particular cluster of industries, that may include, for example: Professional Services and Education; Financial Services; Actuarial Science & Data Analytics; Hospitality, Industry Associations & Club forumsSuccess measured by client retention, revenue growth, and where applicable, database growth metricsTranslate raw data into insights and presentations for delivery to industry HR leadersMaintain client satisfaction levels by ensuring effective onboarding, orientation and query resolutionKeep on top of market and remuneration trends as well as client feedbacks / insightsDraw on deep industry and product knowledge, as well as broader HR and remuneration experience to become a trusted advisor and demonstrate value to clientsDevelop and maintain relationships with key contacts in the industry and maintain significant presence in the sector including client steering committees if relevantProactively support clients to provide accurate data submissions to meet our internal deadlinesProactively support Client Engagement Managers within the team with client queries, internal processes, trainings and data submissionLead industry events (virtually and face to face), client webinars both pre and post survey release to maintain close contact with the market and communicate new insightsWork closely with Project and Product Managers to support clients with data queries, data submission and provide trends insightsWork closely with Business Development/ Sales and Marketing teams to support the development of product specific marketing materials to effectively market and sell assigned productsWork with the Customer Service team to ensure client contact details are maintained and updatedEnsure invoicing is accurate and AR are chasedSupport revenue reporting and forecasting activities for assigned productsWhat you need to have: Business and commercial acumenProduct management and HR and remuneration experience2-3 years working within a remuneration or reward environment preferredAbility to interpret complex data into easy to understand languageAbility to learn about a wide range of productsAbility to work with online product-related tools and be a technical expert to assist clientsAbility to understand how survey trends are likely to impact on end usersComfortable with public speaking to small-to-large audiences - both virtual and in-personStrong time management skillsAdvanced Microsoft Excel and PowerPoint skillsHave great presentation, written and verbal communication, engagement and interpersonal skillsBe able to work under pressure and have the skills to manage multiple requests/ projects/pitchesBusiness development skillsLocal market awareness and presence: communication, public speaking, thought leadership #J-18808-Ljbffr