Harvey Norman Commercial Division Queensland are currently seeking a motivated Full Time Administration Clerk to join our team based in Stapylton Qld 4207.
The Harvey Norman Commercial Division specialises in the supply of goods to project builders, developers, architects & designers. Our team of experienced and dedicated staff go that extra mile to ensure a professional and personalised service from the initial quote, right through to delivery.
As a Administration Clerk you will be responsible for looking after selected customers aligned with a showroom Sales Rep. You will be required to process the customer orders, coordinate stock, deliveries & returns when required by the customer
Responsibilities:
Confirm orders with customers & enter order into system with accuracy
Ordering stock from various suppliers & notify buying team of requirements
Liaise with customers and arrange delivery & return of goods
Keeping track of all open orders by checking on job stage, stock, delivery dates and payment for COD
Confirming details on orders are correct with the customer, such as delivery address, site contact, products and quantities
Inform customers of any delays or problems, work with sales rep to resolve
Respond to customer inquiries
Communicate professionally via phone & email with HNC staff/divisions, suppliers & customers
Requirements:
Excellent Communication skills with the ability to liaise with people on all levels
Able to provide outstanding customer service & build relationship with customer
Organisational skills with the ability to manage workload and prioritise tasks
Data entry accuracy with an eye for detail
Computer skills, POS & CRM experience but not necessary as we are able to provide training
Personal & professional presentation
Team commitment
If you are keen, motivated and willing to contribute to a successful team, then we look forward to hearing from you!