About the role: In this role, your primary responsibility will be to manage a caseload of community-based elderly individuals with Home Care Packages.You will assess their needs, develop personalised care plans, and manage budgets in accordance with program guidelines, to ensure each customer's unique requirements are met.You'll also onboard new customers and proactively manage existing ones with a person-centred approach.Collaboration with our Clinical, Scheduling and Service Delivery teams will be crucial to delivering comprehensive care.In this full-time 12-month secondment role, you will have the flexibility to manage your own schedule each week while working autonomously from home and within the community.You will regularly visit customers in their homes across Ipswich, Toowoomba and Brisbane, therefore you will ideally be located within this region.About you: To be successful in this role, you will have: Previous experience in community-based case management (desirable) Experience with Home Care Packages (desirable) Current driver's licence A reliable vehicle with minimum Third Party insurance Strong communication skills, both verbal and written Demonstrated empathy and compassion Excellent problem-solving abilities and critical thinking skills Good organisational and time management skills Cultural competence and the ability to work with diverse populations Advocacy skills to ensure clients' needs are met Collaboration and teamwork skills to work effectively with interdisciplinary teams Next steps: Please review the job ad carefully and, if you meet the criteria and are interested in applying, please seek endorsement from your current manager first before submitting your updated CV via the link (no email applications please).A position description can be provided and salary bandings will be discussed later in the recruitment process.Internal applications close: 5pm, Friday 26th July 2024.If you have any questions, please email us at ******