An exciting opportunity for an experienced Administrative Assistant to join our thriving and progressive business.
About us RMT is a fast-growing IT managed service provider with a strong regional presence, known for delivering cutting-edge IT solutions and exceptional client service as one of the few Telstra Platinum partners in Australia. We are looking to add an Administrative Assistant to support our growth, based in our Armidale NSW office location.
We offer:
Permanent, full time role An inclusive and supportive workplace environment Quarterly bonuses, up to 10% of base salary Professional Services allowance of $1,000 per year for use on accounting, financial planning, and legal requirements Health & wellbeing annual allowance About the role As an Administrative Assistant at RMT, you will work within an experienced team to provide efficient administrative support to the Operations Manager, Administrative Accounts Officer, and the RMT team as a whole.
Some key responsibilities of the role include:
Providing quality frontline client service to RMT clients in a positive and professional manner Courteously and efficiently handling enquiries received in person, by telephone or email Screening incoming calls in a professional manner directing, as required, to team members, taking messages when necessary, and creating support tickets accurately Scheduling and management of the travel arrangements for RMT team members Ordering and receiving of stock and co-ordination of freight movements (incoming/outbound) Preparation and issuing of basic quoting of IT hardware and software Providing support to manage expense lodgements Working with the Accounts Officer to manage debtors Assisting with Marketing and HR About you General administration experience, excellent communication and client service skills Experience and skills in the use of the Microsoft Office suite A systematic and organised approach with a strong attention to detail High level of computer literacy and good written and verbal communication skills Positive and enthusiastic attitude Competence in the use of ticketing systems, desirable Experience in the IT industry or a professional office environment will be highly regarded If you have any questions about the role before applying, please feel free to reach out to us at !
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