Email: Call: 9689 8988 West Sector: Technology Job Summary - Great opportunity- Defined career progression- West Sydney location- Flexible working arrangement Job Description About Your New EmployerWest Technology is partnering with a large Australian group that has built an instantly recognisable brand & reputation in the Australian sporting landscape. As an employer, this business fosters a culture of teamwork and open, friendly communication in a positive, supportive and exciting environment.About your new roleDue to an internal promotion, an opportunity has been created for a Technical Support Specialist to join this stable and successful IT team. This role will support all technology platforms at a group level and deliver projects and enhancements that will ensure ongoing success.Some of the key tasks will include: Daily management of the IT Service Desk including client interaction and resource coordination Involvement in systems implementations/upgrades and hardware roll-out projects Installing, maintaining and supporting Windows Servers & operating systems Strong understanding of Active Directory and Exchange servers Configuration of firewalls, routers, switches and wireless access points Supporting Office 365 Building and maintaining remote access environments (Citrix/RDS/VPN) Provide a high level of customer service and attention to ensure SLA's are met About You!Ideally 1-2 years of relevant experience within an IT support role and are ready for career progression Interpersonally, you are a self-starter who enjoys working as part of a team. You are a 'hands-on' person who is looking for an opportunity to grow your skills and experience to advance your career Critical to your success will be your communication skills, you will be proactive and engaging in your style and have a customer centric work ethos Excellent time management & organisational skills Good communication & rapport building Please note that we are unable to consider applicants who are not Australian Citizens or Permanent residents for this role.What's in it for you?Internal & external Learning & Development programs Collaborate and partner with Team leaders for on the job training on complex issues An exciting variety of work Clearly defined career progression and advancement opportunities Social culture- friendly and outgoing team that celebrates success Flexible (Hybrid) working environment Sound interesting and feeling up to the challenge? Apply below or contact Brandon Batros today for a further discussion around this opportunity.All Rights Reserved | West Recruitment Pty Ltd #J-18808-Ljbffr