Business Analyst, South Bank - QLDJob no: 525156DB
Brand: Product and Technology
Work type: Fixed Term Contract
Location: Queensland
Categories: Information & Technology
9-month parental leave contract
At Flight Centre Travel Group (FCTG), our purpose is to 'open up the world for those who want to see'.
Every day, we give people all around the world the opportunity to experience something amazing – travel!
We are looking for a Business Analyst who is experienced in analysing and identifying business needs and improvements, to assist with driving efficiencies across internal processes and improving technology platforms and products, specifically finance and booking system processes.
Day to day: Gather and document business requirements and translate them into functional specificationsDevelop use cases and process flows to support the development of software solutionsConduct stakeholder interviews to understand business needs and pain pointsCollaborate with stakeholders to ensure that project objectives are aligned with business goalsFacilitate communication between business and technical teamsCreate business cases and cost-benefit analyses to support business opportunitiesParticipate in user acceptance testing and ensure that solutions meet business requirementsDevelop and maintain system documentation and training materialsYou'll be perfect for the role if you have: 3+ years of professional experience in a business analyst role or similarAbility to manage multiple initiatives simultaneouslyTechnical background or understanding preferredSelf-motivation and able to work independently in a fast-paced environment with minimal oversightDemonstrated experience working in a fast-moving and dynamic environmentStrong analytical skills with a data-driven approach to decision-makingAbility to lead and motivate cross-functional teamsProject management skills with a focus on process improvementWhat you will enjoy: Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty LtdDevelopment: Individualised, ongoing Learning & Development via communities of practice.
Dedicated time to learn, share and collaborate skills, interests and goals, as well as contribute your own expertise and insights of others.Innovation Days where you have the opportunity to create, collaborate, and bring innovative concepts to life!Dedicated Engineering Days, often hosted by technology partners off-site, where staff have an opportunity to increase knowledge and skills, and test out new and exciting technologies.Access to learning tools such as Udemy for ongoing technical skills developmentWomen in PM&E group - this comprehensive program aims to foster gender diversity and empower and support women in their pursuit of successful careers in technology.
It encompasses a variety of initiatives, workshops, mentorship opportunities, and networking events.Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and moreTravel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and moreBrightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from withinCorporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gymMental Health: Support and Employee Assistance Program for staff and familySocial: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leaveSustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
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