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Founded in 1925, Le Creuset is a leading global brand in premium cookware and kitchen products.
As we lead into our 100th year, Le Creuset continues to be committed to producing high-quality, innovative products that inspire people to cook and entertain. With a strong local presence across Australia and New Zealand and with a global reach, we are a dynamic and fast-paced company that works towards our values: Passion - Integrity - Innovation & Excellence - Teamwork
About the Role
Are you a passionate retail leader ready to take on an exciting new challenge?
We’re looking for a dedicated and experienced Store Manager to lead our brand-new boutique in the newly refurbished Chatswood Chase NSW shopping centre.
As one of our flagship locations, this store requires a dynamic, results-driven professional with a strong background in retail management. The ideal candidate will have a proven track record of exceeding sales targets, achieving KPIs, and fostering a high-performing team. Leadership, mentorship, and a customer-first mindset are essential to success in this role.
What You Will be Doing
* Providing exceptional customer service and accurate product information to our customers.
* Proactively engaging with our customers and taking them on a journey with our beautiful and functional products.
* Aiming for excellence with store presentation, work ethic and personal appearance.
* Promoting the beauty of Le Creuset's products with visual merchandising in store using brand guidelines.
* Team motivation and management - lead, manage and support the in-store team to achieve their best (you lead by example and with a positive attitude!).
* Driving the store success by achieving (or surpassing!) sales targets, KPI's and brand expectations.
* Improving store operations efficiency and profitability (you love to seek out process improvements!).
* Store and team administration - efficient and proactive review of store performance and completion of required reporting, scheduling of team rosters, upkeep of store inventory requirements, adhering to deadlines and attendance at regular management meetings.
* Upholding our company values - Passion, Integrity, Innovation & Excellence and Teamwork.
What we are looking for
* Minimum 3 years' experience as a Store Manager role in retail sector (in homewares a plus).
* Results-driven mindset with a proven record of exceeding sales targets and KPIs.
* Excellent customer service skills and a passion for delivering a premium retail experience.
* Clear and well spoken - a strong communicator with proficiency in English.
* Strong leader who can motivate, mentor, and develop a high-performing team and always leads by example.
* Friendly and approachable attitude - you are a people-person through and through!
* Professional and neatly presented.
* Highly organised, proactive and shows initiative - you think on your feet!
* Flexible and adaptable.
* A love of the brand, food, cooking and entertaining - personal experience with our brand looked on favourably.
What We Offer
At Le Creuset, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits including:
* Rotational fortnightly roster - We understand the importance of a good work-life balance, this role comes with a rotational fortnightly roster, so your work schedule is clearly defined to allow you to easily plan your life outside of work.
* Flexibility - We know things sometimes do not go to plan, we are flexible in our approach and always looking for ways to best support and guide our team.
* Team culture benefits - An inclusive culture at Le Creuset with a great team dynamic, team activities and events, as well as a supportive management team looking after your best interests.
* Generous employee discount and staff benefits - As an employee, you will enjoy significant discounts on our premium cookware and kitchen products.
* Le Creuset Onboarding Gifting Program - All new joiners to the business are gifted a range of Le Creuset products at milestones throughout their first 6 months with the company to welcome you onboard!
If this role is of interest, we encourage you to apply! Note that only successful candidates will be contacted.
Applications Close: 31 March 2025
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Sales and Management
* Industries
* Wholesale, Manufacturing, and Retail
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