Job Description:
Customer Care Officer
As a Customer Care Officer in a sales and inbound-outbound call center environment, you will be responsible for providing exceptional customer service.
Key Responsibilities:
* Respond to customer inquiries via phone and email.
* Resolve customer complaints and issues in a timely and professional manner.
* Provide product information and make recommendations to customers.
* Meet or exceed performance metrics and sales targets.
Requirements:
* Experience working in a sales and customer service environment.
* Strong communication and problem-solving skills.
* Ability to work in a fast-paced call center environment.
* Excellent time management and organizational skills.
What We Offer:
* A competitive salary and benefits package.
* Ongoing training and development opportunities.
* A dynamic and supportive work environment.