The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women, and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.We work in a variety of community-based settings, including people's homes, residential facilities, and secure settings across metropolitan, rural, and regional Victoria.We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities.If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don’t hesitate to get in touch with the contact person listed on the ad.For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs.Department: Department of Families, Fairness and HousingTHE ROLEThis role within the Agency Performance and System Support team in the Mallee Area, North Division, has responsibility for monitoring the performance of external service providers. The role is accountable for the monitoring and implementation of the Agency Management Framework (AMF), including management of local service agreements and the collection and recording of performance data. The role is responsible for the development of new projects, service pathways, and place-based approaches and identifies and supports existing initiatives.ACCOUNTABILITIES INCLUDE:Negotiate, manage and monitor a diverse range of service agreements for funded organisations as required, against program and service targets, key performance indicators, and benchmarks and support organisations to understand reporting requirements and tools to interpret performance data.Be responsible for and lead allocated portfolios, and/or special or complex projects and service development initiatives and provide cross-divisional and branch advice as required.Conduct CSO liaison and/or visits to support performance monitoring, implementation of service development initiatives, and capacity-building.COVID-19 VACCINATIONThe department strongly recommends (but does not mandate) that employees maintain their COVID-19 vaccination status in accordance with current ATAGI (Australian Technical Advisory Group on Immunisation) advice, given their individual circumstances. As of June 2023, DFFH does not require evidence of COVID-19 vaccination status.HOW TO APPLYAll VPS employees (and ex-VPS employees with extended access to the Jobs and Skills Exchange website) MUST apply via the Jobs and Skills Exchange portal. Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.Applicants must be an Australian Citizen, Permanent Resident, or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.Please apply to submit your interest in this position.Job detailsDepartment: Department of Families, Fairness and HousingContact: 0407 810 947, belinda.v.clarke@dffh.vic.gov.au
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