Primary Location
VIC - Bendigo
Job Description Summary
2 Positions on offer. One based in Bendigo, One based in Castlemaine.
Responsible for effective management and operation of Wastewater Treatment Plants within the Coliban Water Region. Delivering operations and maintenance of the Wastewater Treatment Plants on a day-to-day basis to deliver reliable and compliant treated effluent to meet the Company’s objectives.
About the Role
2 Positions available
REPORTING TO: Senior Treatment Plant Operator
DIRECT REPORTS: None
ACCOUNTABILITIES
Key Results Areas
Tasks
Occupational Health, Safety and Rehabilitation
▪Active involvement in ensuring the highest standard of safety is maintained for all stakeholders always.
▪Ensure Service Stream’s safety processes and procedures are adhered to.
▪Active engagement in all site safety initiatives.
▪Contribute to a risk management culture to maximise the safety of people, plant and process impacted by project activities.
▪Understand and comply with our safety/environmental policies and procedures, and promote health, safety and environmental initiatives across the team.
▪Actively participate and support the company’s continuous improvement activities, policies and procedures ensuring your activities reflect the company’s Environment and Quality Management Systems.
Position Description – Waste Water Treatment Plant Operator
Service Stream Career & Job Framework
Operational
▪Operation of Waste Water Treatment Plants.
▪Sample, monitor, analyse and adjust the various treatment processes to ensure optimal plant and equipment performance at all phases of the operation.
▪First Call Maintenance of Mechanical and Electrical equipment associated with Treatment Plants.
▪Maintain a strong “task” orientation to achieve excellent results in complex situations.
▪Support the management of the day to day operation of treatment plant and collection system including: timely and accurate reporting, management of customer complaints and service interruptions, contractor management, schedule works to maximise productivity and minimise resources and cost.
▪Work with established Integrated Management System for Quality, Safety and Environmental Management to meet the ISO, regulatory and client requirements.
▪Identify and support enhancement of productivity and continuous improvement.
▪Liaise with the Senior Treatment Plant Operator or their designee, to ensure operations and commercial risks are identified and effectively managed.
▪Support the implementation of strategies to ensure that project targets are being met.
▪Work as a team player to meet the required outputs from the treatment plant, collection system, re-use scheme.
▪Assist Service Technicians in breakdown situations or if additional help is required.
▪Perform cleaning duties to maintain the plants.
▪Maintain neat and tidy treatment plant sites.
▪Call out and weekend work will be required on a rotational basis.
▪Ability to manage own time, focus on results and prioritise work to maximise performance within set project budgets.
▪Operation of the whole system 24 hours per day/7 days per week.
▪Contact the appropriate Duty Manager when assistance is required.
▪Site security and communication with security contractor.
People & Behaviour
▪Conduct business to the highest standard and in line with Service Stream core values.
▪Adhere to the Service Stream Code of Conduct, vision, policies and procedures.
▪Lead by example and take accountability for own actions.
▪Interact with others in a collaborative and constructive manner.
Client Relations
▪Maintain open and proactive communications with the client, liaising with the client regarding strategic and operational activities.
KNOWLEDGE, SKILLS & EXPERIENCE
Qualifications – Desirable and Essential
▪Recognised Water Industry Training certificates – Desirable
▪Mechanical or Electrical Trade – Desirable
▪A full Australian (Manual) Drivers Licence - Essential
Experience –Desirable and Essential
▪Minimum 3 years’ experience in Operation of Treatment Plants or allied industry. - Desirable
Technical
▪Knowledge of Treatment Plants – Operations & Maintenance requirements, mechanical and electrical equipment, control systems, testing and record maintenance.
▪Knowledge of Treatment Processes – clarification, BNR, DAFF...
▪Knowledge of sewerage pump stations and collection systems – Operations and maintenance requirements, managing customer issues.
▪Knowledge and capability to complete treatment process onsite laboratory analyses.
▪Working knowledge in the use of MS Suite of applications, Excel etc., and Asset Management systems.
▪Practical and Theoretical knowledge of SCADA Control Systems.
▪Experienced in working to strict quality systems.
Personal Attributes
▪Excellent verbal communication skills
▪Ability to work with multifunctional teams
▪Customer-centric focus
▪Ability to work autonomously and within teams
▪Energy and dynamism and a proven ability to work diligently.
RELATIONSHIPS
Key Internal Stakeholders
▪O&M Service Delivery Manager
▪Treatment Plant Manager
▪Asset Performance Manager
▪Risk Assurance Manager
▪Senior Treatment Plant Operator
▪Networks Manager
▪Operations Team
▪Maintenance Team
Key External Stakeholders
▪Client
▪Suppliers and Subcontractors
▪Customers
▪Relevant industry associations
BUSINESS CAPABILITIES
Analytical Thinking & Problem Solving
Tackles problems by using a logical, systematic, sequential approach. Able to analyse problems in new contexts and in new ways. Uses rigorous logic and methods to solve difficult problems with effective solutions. This includes: defining the problem, asking questions, analysing what has caused the problem, identifying and evaluating possible solutions and implementing the best choice.
Change Agility
Able to adapt to new or different people, strategies, plans and technical developments. Brings about change through: monitoring stakeholder knowledge, fostering creativity, managing individuals and teams differently, knowing how to move ideas through the organisation and executing change initiatives.
Customer Focus
Dedicated to meeting the expectations and requirements of internal and external customers through effective relationships, products and services. Responds to the changing needs of the client while maintaining a high quality standard.
Decision Making
Makes good quality, timely decisions based upon a mixture of analysis, wisdom, experience and judgment. Demonstrates patience, seeking broad feedback including other opinions and thoughts.
Interpersonal Ability
Demonstrates a range of interpersonal skills and approaches and knows when to use what with whom. Includes the ability to: notice, interpret and anticipate concerns and feelings, as well as communicating emphatically and building rapport to maintain effective working relationships. Relates well to all kinds of people inside and outside the organisation.
Planning & Organising
Utilises time effectively and efficiently, concentrating on priorities. Sets objectives and accurately scopes out the length and difficulty of tasks, applying resources efficiently and effectively to achieve goals.
Technology & Process
Demonstrates appropriate use of tools, processes and technology to complete work tasks to improve efficiency and productivity. This includes the knowledge and skills to use a range of information and communication technologies in the workplace.
Verbal Communication
Expresses thoughts, information and feelings clearly in conversations, interactions and presentations to develop a two-way understanding. Effective in a variety of formal presentation settings inside and outside the organisation. Able to command attention, manage group processes and change tactics as required.
Written Communication
Expresses self clearly in business writing Writes clearly and succinctly in a variety of communication settings and styles including: letters, memos, reports and submissions. Uses language and grammar as appropriate to regional or country requirements. SERVICE STREAM LEADERSHIP COMPETENCIES
Team Builder
Is welcoming of people into teams and seeks to help create a feeling of belonging to the team. Defines success in terms of the whole team. Broadly shares both responsibility and accountability and tends to trust people to perform. Invites input from the team and shares ownership and visibility.
The above Position Description reflects the essential functions of the position at this time, however this list is not finite, and duties may change as required, at management’s discretion.
Department
Field Services
How to Apply
If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.