Sydney Asset Management Permanent Our client provides a technology platform that can be utilised by third party capital raisers to facilitate investor aggregation and provide administration services across the full lifecycle of their investment. They’re a rapidly growing organisation with a vision to make alternative assets more accessible to investors by using their market leading technology and highly adept team. it provides wholesale investors direct access to a diversified range of alternative investments across a broad range of asset classes. High growth has facilitated the need for some graduates (with 1- 3 years’ experience) to the join the organisation’s Operations team. This is a newly created role to cover client service support, operations and investor relations for clients. This role is focused on being the contact point for clients (fund managers, hedge funds, private equity funds, property funds) for queries, tech / platform support and any operational needs. Looking for someone with great client services skills, strong communicator, empathetic but helpful and again proactive in managing solutions and follow through. This position will gain invaluable experience across end-to-end operations within the funds administration business and tech platforms, with an emphasis on Investor Relations and Client services for fund registry, platform, and fund admin queries. Key Responsibilities: The role will involve the following operational roles and responsibilities: Assist in administering all aspects of the platform via online administration tools. Ensure end-to-end completion of requests by the clients within my allocated list of funds. Cultivating strong relationships with both internal and external parties, particularly the fund manager representatives. Take inbound calls and emails from Fund Managers and Investors. Completion and monitoring of allocated queue of funds to service Ensuring processing and enquires are completed from beginning to end. Desired Qualifications and Attributes This role will ideally be filled by a recent graduate, with a degree in finance, or a related discipline. Tech savvy and comfortable with online business tools. 1-3 years prior experience in financial services – ideally within Alternative investments Fast learners – the platform is custom developed, so you need to learn from scratch. Enthusiasm, High attention to detail, initiative, and accountability. Well organised and structured approach to working. Great attitude and a team player. The role will pay between $65-80k super, dependent on relevant years of experience. Open to full visa holders only as it is permanent and cannot sponsor.