About the Company
We are a leading global cruising brand offering unforgettable luxury travel experiences.
With an exceptional product portfolio and commitment to excellence, we deliver once-in-a-lifetime journeys for our guests.
We continue to expand, seeking passionate Cruise Consultants to join us and represent our world-class luxury cruise products.
About the Role
You will play a vital role in creating memorable travel experiences for our guests as a Cruise Consultant.
You will provide expert advice on luxury cruise itineraries, tailor bespoke packages to meet clients' needs, and build lasting relationships with travelers.
This is a fantastic opportunity to join a global brand that values growth and offers long-term career progression.
Key Responsibilities
* Act as a trusted advisor to clients, providing detailed information about luxury cruise itineraries, destinations, and on-board experiences.
* Handle incoming inquiries and provide exceptional customer service throughout the booking journey.
* Design personalized cruise packages, incorporating travel preferences, upgrades, and exclusive experiences.
* Stay up-to-date with product knowledge, promotions, and industry trends to maximize sales opportunities.
* Build and maintain relationships with clients, ensuring repeat business and referrals.
* Work collaboratively with the broader sales and marketing team to achieve individual and team targets.
About You
A genuine passion for travel and luxury cruising is essential.
Proven experience in travel consulting, reservations, or a related sales role (cruise experience preferred) is required.
Strong customer service and interpersonal skills with the ability to build rapport quickly are necessary.
The Package
A competitive salary of 60-65k + Super Hybrid Structure is offered.
Two days are home-based, and three days are spent in the office.