BruntWork | Full time: 35 paid hours per week or moreWork Timezone - Must be a City eg London Melbourne, AUWork Schedule Fixed ScheduleJob Type Full time: 35 paid hours per week or moreDate Opened 03/29/2025Remote JobIndustry OtherJob DescriptionThis is a remote position.Job Highlights:• Permanent work from home• Schedule: Monday to Friday from 11am to 7pm Melbourne TimeClient Overview:Join a dynamic, rapidly expanding e-commerce business managing multiple online stores across diverse product categories.
This innovative company operates in the baby, pet, and furniture markets, with ambitious plans to scale from three to ten-plus stores.
Using cutting-edge Shopify technology, they're revolutionizing online retail through efficient drop-shipping models and streamlined operations.Job Description:As an E-commerce Assistant, you'll be at the forefront of digital retail innovation, playing a crucial role in the company's aggressive growth strategy.
You'll manage key operational tasks across multiple Shopify stores, ensuring smooth day-to-day operations while contributing to the company's expansion.
This role offers unparalleled exposure to various aspects of e-commerce, from product management to customer service, providing a launchpad for your career in digital retail.
You'll work with state-of-the-art e-commerce technologies, gain invaluable experience in a fast-paced environment, and see the direct impact of your work on business success.Responsibilities:• Craft compelling product descriptions for multiple Shopify stores, enhancing online visibility and sales• Perform basic image editing to create visually appealing product displays• Manage order fulfillment processes, ensuring timely and accurate delivery to customers• Provide top-notch customer service, addressing inquiries via email with professionalism and efficiency• Maintain accurate order tracking, cross-checking details to ensure customer satisfaction• Implement and follow established processes across multiple stores, utilizing provided training materials• Contribute to the optimization of e-commerce operations as the business scalesRequirements• Proven experience with Shopify platform and e-commerce operations• Basic image editing skills to enhance product presentations• Excellent written communication skills in English for crafting engaging product descriptions• Strong multitasking abilities to manage operations across multiple online stores• Meticulous attention to detail in data entry and order processing• Self-motivated with the ability to work independently in a remote setting• Adaptability to handle diverse product categories and changing business needs• Enthusiasm for e-commerce and willingness to grow with a rapidly expanding business
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