Gumala Aboriginal Corporation - 1x Member Services Officer The Member Services Officer will be responsible for providing exceptional support to members.Prime Perth Location with Work-From-Home FlexibilityAbout Our ClientOur client is a leading organisation dedicated to providing high-quality services and support to its members. They are committed to fostering strong relationships and delivering community-focused solutions that enhance the lives of those they serve.About the RoleThe Member Services Officer will be responsible for providing exceptional support to members, ensuring their needs are met efficiently and professionally. This is an excellent opportunity for a customer-focused individual with strong administrative skills and a passion for helping others.Key ResponsibilitiesProvide high-quality support to members both in person and over the phone.Process member program applications accurately and efficiently.Liaise with service providers and assist in problem-solving member concerns.Communicate application progress updates to members in a timely manner.Maintain and update member information in internal databases.Coordinate travel, health, accommodation, and other program-related requirements for members.Skills and Experience RequiredPrevious experience in an administrative or customer service role.Strong written and verbal communication skills, with a confident telephone manner.A proactive and empathetic approach to assisting members.Strong time management skills with the ability to prioritise tasks effectively.Intermediate computer skills, including proficiency in Microsoft Office.Experience working in a fast-paced, call-centre environment is highly regarded.How to ApplyClick on the Apply button or for more information, please contact:WorkPac Principal Consultant: Call Kayla Royal on or email quoting the below reference number.Job Reference Number: 5 About WorkPac WorkPac is Australia's largest privately owned workforce solutions business. We add value to our candidates by providing recruitment, skills and career development opportunities across the Mining, Construction, Healthcare industries and more. Choosing WorkPac is always a Good Move.At WorkPac, we foster a work environment where everyone feels welcome and valued. As an Equal Employment Opportunity employer, we welcome applicants from all backgrounds and embrace diversity in race, gender, age, religion, culture, and ability.