Summary Work within a values driven, progressive organisation Be part of an engaging team that thrives on challenges Competitive remuneration package with salary packaging benefits available About the Opportunity The Adult Homelessness Service (AHS) program sits within the Youth and Family Homelessness Services portfolio. The AHS team provides case management and support to adults (over 18) who are single, partnered and/or families who are homeless or at risk of homelessness in the Western Region of Melbourne. Case Management - is the provision of high-quality, housing-focused support to a wide range of adults and families experiencing homelessness and have difficulty securing long-term housing. This can be short-term/crisis intervention (6 weeks) or longer-term. 2x .8 part-time ongoing contract. About you We are looking for someone who can: Demonstrated experience working within a case management framework. Understanding of mobile, street-based and assertive outreach support and interventions. Understanding or experience working with people at risk of experiencing homelessness, including knowledge of healing-oriented approaches. Understanding or experience working with people at risk of experiencing homelessness, including knowledge of healing-oriented approaches. An extensive understanding of the homelessness service system with knowledge of patterns, trends, systemic issues, and principles in working with people. Excellent communication and problem-solving skills encompassing interpersonal, verbal and written, and negotiation skills. Benefits of working with MCM include: Inclusive Employer by the Diversity Council of Australia Attractive Salary Packaging benefits Supportive learning and development environment Culture of continuous improvement Essential: A bachelor qualification in youth work/social work or a related tertiary qualification or extensive experience working in the community services sector. Demonstrated experience working within a case management framework. Understanding of mobile, street based and assertive outreach support and interventions. Understanding or experience working with people at risk of experiencing homelessness, including knowledge of healing-oriented approaches. Strong passion for working with people and ability to engage people actively and assertively with complex needs. An extensive understanding of the homelessness service system with knowledge of patterns, trends, systemic issues, and principles in working with people. Knowledge of the legislative requirements. Excellent communication and problem-solving skills encompassing interpersonal, verbal and written, and negotiation skills. Provide First Aid certificate (formerly First Aid Level 2). Strong organisational, interpersonal and time management skills. Demonstrated capacity to work flexibly and have the ability to manage competing demands. An understanding of the requirements for ensuring child safety. Computer literacy, including proficiency in the Microsoft suite of programs. Screening Criteria National Police check Working with Children check Valid Victorian Drivers license Right to Work in Australia Applications for this role will close on 3rd March 2025 (or Applications may close before the deadline, so please apply early). Please include your current resume and cover letter. Please review the position description to understand more about the role and responsibilities. If you have any needs throughout the recruitment process that have not already been catered for, we encourage you to contact recruitmentmcm.org.au to let us know how we can better support you to apply. About MCM MCM is an inclusive and equal opportunity employer with a strong commitment to safety. MCM embraces differences because we know that diversity and inclusion help us to attract, recruit, engage and retain talented people. We are a leading not-for profit-for-purpose organisation that offer a broad range of services in Disability, Homelessness, Palliative Care and Education. Our commitment to Safety MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards. Our commitment to Diversity, Inclusion & Equity of Access At MCM we embrace our differences because we know that diversity helps us to innovate and make the biggest impact possible. Our DEI Strategy supports and drives an inclusive workplace culture. We embrace the learning opportunities that come with authentic commitment to equity of access for all. We particularly encourage Aboriginal and Torres Strait Islander candidates to apply.