About the roleAs a Store Supervisor at Ziggy's Supreme Smallgoods, you will be responsible for overseeing the daily operations and management of one of our retail store in Moonah, Tasmania. This full-time role is crucial in ensuring our store runs efficiently and provides an exceptional customer experience. Ziggy's is a gourmet delicatessen and butchery. We have one several awards for our smallgoods which we manufacture on the premises. We believe we are a destination store.What you'll be doing Supervise and coordinate the work of store associates, ensuring high levels of customer service and productivityManage staff schedules, delegate tasks, and provide coaching and feedback to develop team membersMonitor inventory levels, place orders, and oversee stock management and replenishmentHandle customer queries, complaints, and support the resolution of any issuesEnforce company policies and procedures to maintain store standardsSupport the Store Manager in achieving the store's financial and operational targetsWhat we're looking for Minimum 2 years' experience in a retail supervisory or management role specialising in delicatessen and fresh meatStrong communication and interpersonal skills to effectively lead and motivate a teamExcellent customer service orientation and problem-solving abilitiesProficient in inventory management, data analysis, and report generationFlexible and adaptable, able to work in a fast-paced, changing environmentKnowledge of retail industry best practices and compliance requirementsWhat we offerAt Ziggy's, we are committed to providing our employees with a supportive and rewarding work environment. As a Store Supervisor, you will have access to competitive compensation, opportunities for career advancement, and a employee benefits, including:Paid public holidays offEmployee discount on company productsPositive, collaborative, and inclusive company cultureAbout usThe Behrakis Group is a leading company with a strong presence in the Tasmanian market. We operate a diverse portfolio of businesses in Hobart, offering a wide range of products and services to our customers. Our mission is to provide an exceptional shopping experience and to be a trusted partner in our local communities.If you are an experienced retail professional looking for a rewarding supervisory role, we encourage you to apply now.