Join Azooa as a Senior Infrastructure EngineerBe part of something bigger – supporting digital transformation across the Federal GovernmentAbout the RoleAzooa, a leading digital consultancy in Canberra, is seeking a highly experienced Senior Infrastructure Engineer to support the Department of Industry, Science and Resources. This is a 6-month onsite contract opportunity based in Canberra, ACT, with a mid-May 2025 start date.In this role, you’ll become a vital part of the ICT Operations Branch, ensuring the security, stability, and performance of critical infrastructure used by department staff and Ministerial Offices. You’ll lead the day-to-day operations of the Department’s primary data centre, take ownership of key physical infrastructure including UPS and AC systems, and serve as the department’s go-to technical expert for data centre upgrades.Position DetailsTitle: Senior Infrastructure EngineerLocation: Canberra, ACT (Onsite – flexible arrangements possible with manager approval)Contract Duration: 6 monthsEstimated Start Date: Monday, 12 May 2025Extension Terms: Not applicableHours: Full-time – up to 40 hours per weekClearance: Australian Citizenship required (Baseline clearance or ability to obtain)Work Environment: Onsite with potential for hybrid flexibility depending on business needsAbout AzooaAt Azooa, we are digital trailblazers. We partner with the Australian Government to deliver high-impact, modern, secure, and user-focused digital solutions. Our people are at the heart of everything we do — and we’re growing fast.By joining Azooa, you’ll become part of a passionate, high-performing team that values:Innovation and emerging technologyPublic service impactTransparency, inclusion, and collaborationKnowledge-sharing and career growthA flexible, supportive, and engaging work cultureWe're proud to be supporting Australia's digital future, and you can be too.Key ResponsibilitiesAs the Senior Infrastructure Engineer, you’ll be responsible for ensuring the reliable and secure operation of the Department’s data centres, with a strong focus on physical infrastructure, performance monitoring, and vendor coordination.Your responsibilities will include:Data Centre Operations & MonitoringLead the day-to-day operation and oversight of the Department’s primary data centreConduct rack management, structured cabling, and physical space optimizationCoordinate with third-party vendors for scheduled maintenance, support, and complianceMonitor environmental performance and infrastructure health using tools such as:vROPs (vRealize Operations Manager)EcoStruxure DCO/DCEEnforce security policies and best practice frameworks to maximise uptime and reduce risksProvide after-hours on-call support as required, aligned with the ICT Operations team's structureInfrastructure Upgrades & Modernisation ProjectsTake ownership of the upcoming data centre infrastructure upgrade project focused on:Replacement of aging UPS (Uninterruptible Power Supply) unitsReplacement/upgrade of air conditioning (AC) systemsProvide technical leadership in collaboration with third-party installers and engineersEvaluate market offerings and assist with research, RFI, and selection activitiesOffer expert insight into the advantages, disadvantages, and applicability of various UPS and AC systems based on departmental needsEnsure continuity of services and minimal disruption during installation and transitionDocumentation & Process StandardisationDevelop, maintain, and improve detailed infrastructure design documentationCreate operational guides and SOPs (Standard Operating Procedures) for:Daily operationsIncident responseMaintenance cyclesProvide technical input into architecture reviews and strategic infrastructure planningStakeholder Engagement & Team CollaborationCollaborate closely with internal teams across ICT Operations, Security, and ProjectsPresent technical proposals, risks, and benefits to senior stakeholders and project teamsCoach and mentor junior team members and help uplift technical maturityContribute to knowledge sharing, internal training, and capability buildingWhat We’re Looking ForTo thrive in this role, you’ll need a solid foundation in enterprise infrastructure and data centre operations, paired with strong communication skills and a collaborative approach.Essential CriteriaProven experience in daily operation of enterprise data centresStrong hands-on experience with rack management and cablingAbility to work with vendors and service providers for maintenance, upgrades, and compliance activitiesFamiliarity with monitoring and performance tools like vROPs and EcoStruxure DCE/DCOKnowledge of security best practices, infrastructure hardening, and resilience planningDemonstrated experience in UPS and AC upgrades in critical environmentsAbility to assess and compare vendor technologies and systemsResearch and analysis capability to make informed, technically sound recommendationsUnderstanding of installation requirements, risk mitigation, and project timelinesStrong documentation and process development skillsExperience writing technical design documents, operations manuals, and build guidesFamiliarity with structured documentation methodologies (e.g., ITIL, ISO, Agile delivery environments)Outstanding communication and team collaboration skillsAbility to clearly communicate complex technical issues to non-technical stakeholdersCapable of delivering briefings and updates to internal and external audiencesWillingness to provide mentoring and contribute to team upliftDesirable CriteriaUnderstanding of Government security standards, particularly:The Protective Security Policy Framework (PSPF)The Essential Eight mitigation strategiesExperience working in secure, classified environmentsFamiliarity with compliance frameworks and audit preparation in GovernmentIs This You?You’re an experienced infrastructure specialist who thrives on responsibility. You love being hands-on with critical systems, solving infrastructure challenges, and contributing to high-stakes government initiatives.You’ve worked with complex data centre environments and can confidently coordinate with stakeholders and vendors to keep things running at peak performance. You enjoy mentoring others and bringing structure to technical processes.Most of all — you're ready to make a real impact.What You’ll Get at AzooaA chance to work with a fast-growing digital consultancy making waves across the ACTHigh-visibility work in partnership with the Australian Federal GovernmentExposure to complex infrastructure projects with national significanceA collaborative and supportive team who value your inputCompetitive daily rates and streamlined onboardingFlexibility (where possible) and a culture of trustUse LinkedIn Easy Apply to submit your application with just a few clicks!Don’t forget: Australian Citizenship is required, and a Baseline clearance (or ability to obtain one) is necessary for this role.Recruitment TimelineApplications close: Rolling applications – apply early to be consideredStart date: 12 May 2025 (negotiable for the right candidate)We’re Committed to DiversityAzooa is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strongly encourage applications from women, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, and people with disabilities.
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