An exciting opportunity has opened for a Branch Manager to lead our small but passionate team at the Warrnambool branch! In this empowering role you will be responsible for leading and managing the delivery of retail banking operations, for the local community.
We’re on the hunt for a motivated individual who is a people focused leader who understands the benefits of superior customer experience and thrives as a positive role model for our sales and service driven team. You will also be empowered to use your experience in identifying and nurturing new opportunities within the community whilst embracing new ways of working to support our members transition to an increasingly digital future.
As a Branch Manager with Heritage People’s Choice, you will be empowered to:
1. Make banking easy for our members and ensure exceptional member experiences within your branch
2. Manage branch performance and strategic development, fostering relationships with the wider Retail division
3. Coach your team to identify growth opportunities and deliver outstanding member service.
4. Develop and implement business and marketing campaign plans
5. Drive and motivate your team to achieve retention and referral targets for specialised advice areas, including financial planning, and meet branch sales and expense budgets
6. Maintain key relationships within our organisation and local community, championing Heritage People’s Choice banking initiatives and brand
About you
You’re a natural people leader with a strong desire to motivate, engage and support the growth of our branch team to deliver superior service to our members, every time. You’re comfortable setting and striving towards targets, with personal energy, enthusiasm for excellence and adaptability to different working environments and teams. You are looking for the next step in your leadership career, where you will be empowered to support our team in shaping the future of banking and making a meaningful impact within our community.
Benefits of working for us
We believe the little extras can make a big difference in supporting your success. That's why we offer great incentives and benefits including:
7. Paid parental leave and special leave provisions
8. Employee banking benefits and discounted insurances
9. Career development opportunities, and ongoing training, coaching and support
10. A dedicated Employee Assistance Program for you and your family to access in times of need
11. Paid volunteering days and access to a diverse range of community and charitable initiatives
Sounds like a great place to work, doesn't it? We'd love to hear from you about this exciting opportunity. Click 'Apply Now’ and submit your application, including a cover letter and current resume, by Thursday 2nd May 2024.
We are committed to diversity and inclusion and support candidate requests for adjustments to accommodate disability, illness or injury, to enable everyone to equitably participate in our selection process.