Position Title: Rostering Officer Reports To: Chief Operating Officer Employment Type: Part-time, 3-month contract Position Purpose: The Rostering Officer plays a vital role in ensuring the efficient scheduling of staff to meet operational needs. This position involves coordinating rosters, maintaining compliance with relevant industrial agreements, and assisting with workforce planning to ensure the delivery of high-quality support services. Key Responsibilities: Roster Management • Create and maintain staff rosters that meet service delivery requirements and employee availability. • Ensure rosters comply with relevant industrial awards, agreements, and guidelines. • Adjust rosters in real time to accommodate leave requests, staff shortages, or unexpected changes. • Effectively communicate any roster changes to employees. Workforce Coordination • Collaborate with senior management and team leaders to forecast and plan workforce requirements. • Maintain accurate records of staff availability, shift preferences, and leave requests. Compliance & Reporting • Ensure rosters meet workplace health and safety standards, award conditions, and employment contracts. • Monitor staff working hours to avoid excessive workloads and manage fatigue risks. • Produce reports on rostering trends, overtime, and workforce utilisation. System & Data Management • Use rostering software to keep records up-to-date and support accurate payroll processing. • Identify opportunities for process improvements and increased efficiency. Stakeholder Engagement • Serve as the primary point of contact for roster-related inquiries from staff and management. • Collaborate with HR and payroll teams to ensure remuneration and compliance with awards. Key Selection Criteria: Essential: • Previous experience in rostering or workforce coordination in the disability, aged care, or community services sector. • Knowledge of industrial awards, Fair Work legislation, and rostering compliance. • Proficiency with rostering software and Microsoft Office Suite (Excel, Outlook, Word). • Strong time management and problem-solving skills. • Ability to work under pressure and prioritise effectively. • Excellent attention to detail and accuracy. • Strong written and verbal communication skills. • Ability to work independently and as part of a team. Desirable: • Experience with EmpLive rostering software. • Knowledge of operational and funding requirements for the disability sector. • Previous experience in the disability services field. Additional Information: • Flexibility is required, including potential on-call duties. • A valid NDIS Worker Screening Check and Working with Children Check (if applicable) are required. • The successful candidate will align with the organisation's values and commitment to high-quality support services. This role offers a fantastic opportunity to contribute to a supportive environment, ensuring staff are scheduled effectively to deliver the best services possible.