For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations.
Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.
We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.
Aesop is an endorsed employer for all women. See our range of benefits and policies directly at Work180: Aesop - Work180 Endorsed Employer.
Role purpose We currently seek a dedicated and passionate Retail Consultant to work Part Time in our Melbourne Airport C ounter in a prime location within the international terminal. The successful applicant will have flexible availability, and may be required to work weekends.
In this role, you will be directly employed by Lotte Duty Free. Established in 1980, the world's third largest duty free retailer, operating 20 duty free stores, across 11 international airports. With over 40 years of experience, Lotte is passionate about offering exceptional customer service to travellers from around the world.
As we are located in a dynamic airport environment, we operate on a rotating roster with potential late-night finishes and early starts.
The days of the rotating roster are as follows;
Monday, Tuesday, Wednesday, Sunday | 30 hours per week To be successful, you will have: Experience operating within a customer service role or environment
Effective selling skills and the ability to drive commercial outcomes
History of successfully participating in and contributing to a team
Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all
Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
Strong communication and problem-solving skills
Working knowledge of skin care and skin care industry (advantageous)
Knowledge of hair care, body care, fragrance and home categories (advantageous)
Our Melbourne Airport counter will provide an opportunity to host our customers in a unique fast-paced environment. You will welcome customers into our space and through intentional interactions deepen the way our products are experienced. In demonstrating products that address customer needs you will deliver an exceptional, inclusive customer experience that contributes to our overall commercial success.
The Benefits This is a wonderful opportunity to work for a global leader in an exciting and fast-paced environment where you will be rewarded with:
Generous product discount allowance
Car parking
Ongoing sales and product training for our prestigious brand and premium products
Supportive people culture and collaboration
ASIC provided
Please note: Successful applicants details will be shared with Lotte to manage further communication and interview processes. The successful candidates will be required to undertake the Customs and Police Clearance process.
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