Front Office Receptionist - Woodman Point
Pay: Competitive
Location: Fremantle/Western Australia
Employment type: Temporary
Job Description
About Us: G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts, and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey. Only 15 minutes from Fremantle lie Discovery Parks Woodman Point and Coogee Beach, WA. These large busy properties have beautiful shoreline locations, offering a full range of cabins, including deluxe, family, and pet-friendly options, powered sites, and fabulous facilities for guests to ensure this is a popular holiday destination.
The Role
We are seeking a Front Office Receptionist to be the welcoming face of our parks. This role will include shifts in both our Woodman Point and Coogee Beach properties. Your duties include but are not limited to:
* Providing a high standard of customer service
* Processing guest check-ins and check-outs
* Accurately using the park booking system to make reservations and manage accounts
* Coordinating with the Housekeeping team to track the readiness of accommodation
* Supplying guests with information regarding the property and local areas of interest
* Completing day-to-day office administration
* Maintaining excellent relationships with the park teams, residents, and guests
What We Look For
To be successful in this role you will have:
* Previous Front Office experience within the hospitality industry
* A passion for delivering exceptional guest experiences
* Proficient computer skills, including knowledge of RMS or a comparable Reservation Booking System
* Excellent communication and interpersonal skills
* Ability to handle cash transactions accurately
* Strong organizational skills and attention to detail
* An enthusiastic and positive attitude
* Flexibility to work weekends, public holidays, and evenings as needed
* A current driver’s license (essential)
Benefits to You
* Discounted accommodation at over 300 G'day Group holiday parks nationally
* Discounts with our G’day Rewards Partners
* Service recognition awards
* Access to Employee Assistance Program
* Internal promotions and opportunities
How to Apply
Are you an enthusiastic and customer-oriented individual looking for a dynamic role in the hospitality industry? APPLY NOW!
Before receiving a job offer, candidates must consent to a Federal Police Clearance. Additionally, a valid Working with Children's Check specific to the state may be required. This role may involve extensive manual handling tasks including lifting up to 20kg, kneeling, and squatting, as well as handling chemicals and utilizing machinery.
The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social, and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision-making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful, and inclusive workplace, giving back to the communities we operate in, and protecting our environment.
About the Company
Discovery Parks has caravan parks and cabin accommodation across Australia. If you want beachfront accommodation, a national park hideaway, or to take the family on an affordable snow holiday, Discovery Parks will have the holiday park of your dreams.
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