Company: Australian Red Cross LifebloodPermanent, part-time opportunity - 42 hours & 7 shifts per fortnightWeekends and Afternoon shifts includedLocated at Coffs Harbour Donor Centre, NSWAbout the roleWe're on the lookout for a dynamic individual with exceptional customer service skills to join our team at the Coffs Harbour Donor Centre. If you've got great people skills and a real passion for helping others, we want to hear from you!You'll be there for our donors every step of the way, making sure they have a great experience.Here's what a typical day might look like:Greet and interview potential donors to understand their eligibility and suitabilityComplete routine blood pressure and haemoglobin testsSet up machines, various tubing and collection bagsInsert and remove needles safely to collect blood and plasmaMonitor donors post-donation and assist them to rebook for their next donationHelp create an awesome donor experience that keeps them coming back for more!No prior experience in blood collection is needed; our paid and flexible self-paced training program has a balance between on-the-job practice and online class schedules to ensure that you are well supported.Besides having a real passion to deliver an amazing donor experience, you’ll need to be able to:Attend 42 hours across 7 shifts per fortnightBe available for a variety of shifts inclusive of weekends and afternoonsSupport and foster a fantastic team cultureOccasionally lift between 9-22.7kgsFrequently stand, walk and bend to set up and pack down machines and blood productsUtilise your background in customer service and thrive in our dynamic environment, where your skills will be key to delivering exceptional results.Thrive in a diverse culture that cares for your wellbeingWe’re a diverse and inclusive bunch. We’re proud to foster an environment where all people can come together to achieve their very best. We place our employee's wellbeing at the forefront and express gratitude and care for one another. As part of the Lifeblood team, you’ll have access to:A range of salary packaging benefits including the option to package up to $15,900 of your salaryAbility to purchase additional annual leaveDiscounted private health cover with fantastic corporate benefitDiscounted access to 1,430+ gyms & pools all over AustraliaEmployee Assistance Program; Free, 24/7 and confidential health, safety and wellbeing supportDiscounts and benefits with selected retail outlets, department stores, attractions, travel, cinemas, restaurants, eyewear and moreExcited about this opportunity? Apply now and discover a career filled with life-changing possibilities.Next stepsWhen it comes to recruitment, we progress suitable candidates through the hiring process as soon as we can, so we encourage you to submit your application as soon as you're able to. We are a 2024 Circle Back Initiative Employer and commit to respond to every applicant. You’ll hear from us with an outcome after your application has been reviewed and assessed.For further details on this position, or if you require adjustments during any stage of the recruitment process, we encourage you to reach out to Tom Do on tdo@redcrossblood.org.au.Please note: applications sent directly to this email address cannot be acceptedIf you want to know more about our recruitment process or to check out our FAQ's, please click here.This vacancy is being managed directly by Lifeblood’s Talent Engagement team. We won’t accept candidates from external recruitment agencies on this occasion.
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