Our client, a reputable Managed Service Provider (MSP) serving the public & the private sector, offers a variety of IT solutions. They are currently seeking a permanent Service Delivery Manager to join their team. They have offices across Germany, Netherlands & the UK! Responsibilities: Travel to customer sites Oversee service management Maintain client relationships Manage resources Handle financial management Implement and manage processes Required Skills/Experience: ITIL certification Experience in service management Background in working with MSPs Supplier management skills Experience in the education sector Strong IT knowledge 2+ years of management experience Benefits: Health insurance Dental coverage Annual Leave Paid Certifications Salary: €60,000 per annum Apply now if you're interested! #J-18808-Ljbffr