Add expected salary to your profile for insights.Gladstone offers dynamic career opportunities across diverse industries, catering to a range of skills and ambitions. Whether you're advancing your career or seeking work-life balance, Gladstone's industrial strength, innovative energy projects, and bustling service sectors make it a fantastic place to work and live.Discover a fulfilling career at Gladstone Regional Council, where your dedication to community service merges with our commitment to improving residents' lives. Every role contributes to the livelihood of those who call Gladstone home.We are committed to building an inclusive workplace that reflects the diversity of the entire community we serve. At Gladstone Regional Council, we embrace diversity in our collective pursuit of inclusion. We are committed to creating an inclusive environment where everyone, regardless of gender, age, marital status, sexual orientation, disability, ethnicity, or background, can thrive. Inclusion is at the heart of our culture.Join our supportive and collaborative culture where your well-being comes first. We're committed to nurturing your holistic wellness through health programs and events, our culture journey, and flexible working options.Council is seeking to appoint casual Customer Solutions Officers to contribute to Council's success.Located in GladstoneFlexible work hours Monday - FridayOpportunity to learn about Local Government and give back to the communityAbout the RoleThe purpose of this position is to provide effective customer service to internal and external customers with efficient and quality service consistent with council's expectations and to promote positive relationships between council and the community.You will bring:Relevant experience gained through employment in a customer service facing role.Experience in recording, reconciling and processing financial and non-financial transactions.Strong interpersonal and communication skills, (verbal and written English), and experience liaising with customers.Time management, prioritisation and planning skills in order to effectively complete tasks within required timeframes.Problem-solving skills to effectively address and resolve customer enquiries.Keyboard skills and experience in the use of Microsoft Office Suite.Legally able to drive a motor vehicle in Queensland.Eligibility & Pre-employment ChecksTo be eligible for this position, the candidate must have applicable working rights.Depending on the role requirements, you may need to complete various checks and assessments as part of the recruitment process. This could include reference checks, pre-employment medicals (including drug and alcohol testing), vaccinations, visa checks, licence verifications and psychometric testing.How do your skills match this job?Sign in and update your profile to get insights.#J-18808-Ljbffr