As a Customer Service Officer, your ability to deliver exceptional service will be paramount in meeting the business vision. This role is integral to the organisation, focusing on delivering exemplary client service. The successful candidate will be self-motivated, a team player, and results-driven with strong time management, administrative, interpersonal, and conflict resolution skills.
What you'll do:
As a Customer Service Officer, you will continually develop your customer service skills to exceed performance standards while maintaining procedural compliance with internal systems.
* Achieve sales targets as determined by the Valet Manager
* Accept accountability for personal performance
* Deliver all customer service standards in order to meet the business vision
* Continually develop customer service skills to exceed performance standards
What you bring:
The ideal candidate for this Customer Service Officer role brings proven experience from a similar position. Your strong interpersonal skills will enable you to maintain excellent customer service, and with excellent time management and administrative skills, you'll be able to handle multiple projects simultaneously.
* Proven experience in a face-to-face Customer Service position
* Strong interpersonal skills with an ability to resolve conflicts effectively
* Excellent time management and administrative skills
* Ability to work on multiple projects simultaneously
What sets this company apart:
This company prides itself on its commitment to excellence in all areas of operation. They offer a supportive work environment where teamwork is encouraged and individual contributions are valued. Their focus on continuous improvement ensures that they remain at the forefront of their industry.
What's next:
Ready for an exciting new challenge? Apply now.
Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or contact Kandice Kerr on 61 3 8628 2130 or for a confidential discussion.
About the job
Contract Type: FULL_TIME
Focus: Customer Service
Industry: Transport and Rail
Workplace Type: On-site
Experience Level: Mid Management
Salary: Negotiable
Location: Tullamarine
Job Reference: 2044030/001
Date posted: 3 March 2025
Consultant: Kandice Kerr
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