About the Role
Mater Health Services is seeking a Guest Services Assistant to join our Hotel Services team. This is a casual role based in Mater's South Brisbane Campus.
Key Responsibilities:
* Work as part of a team to deliver guest services to Mater Health Services within required time frames and at the highest standard.
* Understand and work towards achieving all guest service related key performance indicators across all Mater facilities.
* Maintain a friendly and cheerful demeanor at all times while on duty to support patients.
* Adhere to all policies, procedures, guidelines, and work instructions relevant to guest services.
* Respect guests' rights and confidentiality.
* Identify and log maintenance items as required.
About Us
Mater is Queensland's largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.
Benefits:
* Access to salary packaging arrangements.
* Access to leading education and professional development.
* Employee Assistance Program and on-site pastoral care teams.
* Discounts to local and national business/venues.
* Unlimited access to discounted fitness facilities.
* On-site, discounted parking.
* Discounted food and beverage at campus cafés and coffee venues.