What you ll be doing: Client Relationships: Develop and maintain strong relationships with our valued clients, ensuring each visit is a memorable experience. Team Support: Work alongside our Melbourne team to contribute to a positive, motivating environment for both staff and clients. Brand Representation: Lead by example in upholding our brand values of ethical and transparent handmade jewellery. Customer Service: Handle inquiries, feedback, and sales with efficiency and a can-do attitude. What we re looking for: A genuine passion for jewellery and an enthusiasm for handmade and ethical craftsmanship. Exceptional people skills and a natural ability to build strong client relationships. Previous experience in the jewellery industry is preferred, but not essential. Availability to work Saturdays and Mondays from 9:30 AM 5:30 PM initially, with flexibility and the possibility of additional shifts ongoing. Why join us? Competitive salary + super. Generous staff discount. Be part of a supportive, inclusive team that s passionate about jewellery and ethical production. Work with amazing gemstones and the finest Australian opals. Career growth opportunities in a dynamic and expanding company. A workplace with a unique culture where each team member is valued, appreciated, and empowered to thrive. Join an ethical company with a 100% transparency code.