ABOUT THE ROLE: Permanent full time position?? Monday-Friday 9:00am-5:30pm Rogue Beauty HQ, Darlinghurst NSW?(relocating to Surry Hills Jan 2025) ABOUT THE COMPANY: Rogue Beauty is a leading digital, retail and distribution business in the premium hair and beauty market in Australia. Rogue Beauty is the exclusive distributor of Oribe, R+Co, R+Co Bleu, R+Color, Maria Nila, Iles Formula, Sachajuan, Hot Tools, Aede and IGK Hair, stocked in 1,000+ professional salons and in 50+ retail outlets and online stores across Australia. At Rogue Beauty, we celebrate the beauty of nuance and individuality. A dynamic and fun-loving team, that value boldness, curiosity, humanness and transparency. ROLES AND RESPONSIBILITIES INCLUDE: - Entering and processing orders - Assisting customers with enquiries and issues for both B2B and B2C - Organise and book couriers - Utilise and document salon interactions in Rogue Beauty's CRM - Knowledge of the Rogue Beauty portfolio - Collaborate with the Warehouse, Sales, Retail, Supply, Accounts and Marketing teams to ensure processes run smoothly - Actively participate in meetings, sharing ideas or presenting information that will contribute to the overall development of the team? - Support and follow Rogue Beauty's policies and procedures - Attend all company provided meetings and training sessions ABOUT YOU: - Passion for the Hair and Beauty industry - Effective written and verbal communication skills? - Adaptable in a fast-paced environment - Excellent interpersonal skills - Strong organisational acumen - Self-motivated and proactive, with the ability to work independently and as a team - Works well when managing multiple priorities - Proficiency in Microsoft 365 and Apple Mac highly desirable ROGUE BEAUTY STAFF BENEFITS: - Dog friendly office - Staff discounts - Generous product allowance issued every quarter - Hybrid work from home structure - Annual employee recognition awards night - Team and culture development activities - Office snacks and refreshments - Quarterly team lunch - Company funded paid parental leave - Partner discounts at multiple retailers including Woolworths, Iconic and JBHIFI through our HR portal, SWAG