The Company Join a rapidly growing organisation dedicated to providing services to customers across Australia. With a strong commitment to a sustainable future and transformative facilities for their communities. The organisation is undergoing significant transformation of their core systems. There is need for a skilled Business Analyst to bridge gaps and help drive these changes forward. The Role The Business Analyst will play a pivotal role in the ongoing transformation efforts. Initially, the focus will be on documenting process inefficiencies, gathering and translating business requirements, and ensuring smooth transitions to the new systems. This position requires a seasoned Business Analyst who thrives in a complex, fast-paced environment. You will be working within a large, diverse program team including senior Business Analysts, Technical Partners, and Product Owners, to help deliver both immediate remediation and long-term business transformation. Your expertise in process mapping, requirement gathering, and business process simplification will be essential to the success of the project. Your Profile To be successful in this role, you will bring a strong blend of technical expertise and stakeholder engagement skills and over 5 years of experience. We are seeking candidates who are highly collaborative, customer-focused, and able to thrive in a fast-paced, changing environment. Your profile should demonstrate: Experience in Complex Environments : You have significant experience working in complex, multi-faceted environments where different business units have distinct processes and ways of working. Business & Technical Knowledge : You can translate business requirements into technical processes, with an eye for detail and the ability to highlight gaps in systems or operations. A blend of business analysis and technical understanding will be essential to your success in this role. Process Mapping Expertise : You are proficient in process mapping and are skilled at converting business requirements into clear, actionable processes. DevOps and Agile Experience : You have experience working in both waterfall and agile methodologies, with a particular focus on sprint planning and working closely with tech teams. Experience in DevOps is desirable. Apply Today This is an exciting opportunity to be part of a high-impact program in a dynamic environment. You will have the chance to shape the future of a major organisation by simplifying processes, optimising systems, and driving successful transformations. This role offers a hybrid work model, allowing for flexibility while still maintaining a collaborative, team-oriented environment. If you're a seasoned Business Analyst who thrives in a complex, evolving environment and is passionate about driving business transformation, we want to hear from you Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne Job Reference No: 06810-0013145603 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.